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Ask HN: What to do about Gmail blocking my email?

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Re: Ask HN: What to do about Gmail blocking my email?

#21

Post by boesboes »

The only practical solution: Don't try to run your own mail server.

I manage a service that sends about 25k emails daily using SES (AWS) with some dedicated IPs. Despite everything done right wrt spf/dkim/dmarc, IP reputation warm up etc, we still run into these issues from time to time with multiple providers. Outlook.com just says 'it is being delivered' and then just deletes the email or something, some local ISPs do that too. And then deny it when you try to 'debug' the issue.

This is simply how email delivery 'works' anno 2022 unfrotunatly

Re: Ask HN: What to do about Gmail blocking my email?

#24

Post by andrewgioia »

Same exact issue, I could write the exact same thing word for word. I even "contacted Gmail support" 3 weeks ago to see if I could get anywhere on it, whatever void that message went to. Same "no data" in Postmaster Tools presumably because of my low volume, messages just variously go to spam in Gmail. The last one was a message to 9 Gmail recipients I had never contacted before which I guess was the issue.

It's been so frustrating that I'm contemplating going back to a provider, or at the very least paying for one of the "warmup services" mentioned here. If anyone has experience with those for non-business I'd love to read about it.

Re: Ask HN: What to do about Gmail blocking my email?

#25

Post by QuarterReptile »

smt88 wrote: post #2

It's not fair, it is legal, and there's nothing you can do about it. You will never be able to talk to a human at Google about this. Even paying customers of their all-important ad business can't really talk to helpful humans about things. The only solution is to support US elected officials who want to break up Google. There is no solution for you in particular.

>The only solution is to support US elected officials who want to break up Google. There is no solution for you in particular.

If past monopoly stories are anything to go by, the legislation is a lagging indicator of mass societal or market movement away from the offending product and will dampen Google's decline.

Re: Ask HN: What to do about Gmail blocking my email?

#26

Post by richij »

Looking at your replies to previous suggestions, I'm gonna assume your previous messages weren't reported as spam, like you say. So why not try emailing people who use Gmail and Google Workplace (née GSuite/GApps/GAFYD) and asking them to find your message in Spam and mark as Not Spam?

I'll happily help. Email me at ST.CyberRabbi@richi.uk (temporary alias—will stop working after a few days). Then reply here, so I remember to go look for it.

Re: Ask HN: What to do about Gmail blocking my email?

#27

Post by philpem »

CyberRabbi wrote: post #20
superasn wrote: post #17

Earlier quoted context omitted.

> This is unfair. Yes it is very unfair. Gmail is basically incentivizing you to send thousands of mails or use hacks like inbox warmups. The same happens for SEO when you have to care more about backlinking and keywords than actual content. Unfortunately there is nothing you can do about it. It's how things are at the moment :/

> there is nothing you can do about it. I can speak up about it. Others can too. We don’t have to live under these conditions.

Sadly speaking up about it only really helps if someone is listening.

Re: Ask HN: What to do about Gmail blocking my email?

#28

Post by _davide_ »

gmail has a ridiculous anti-spam, it should use AI and cool stuff but it just ignore most of the email just by IP... My stack is also perfect but the provider i use sometimes ends up in a "light" blacklist due to some spammer not being blocker swiftly.

check your ip here: https://multirbl.valli.org/lookup/

Re: Ask HN: What to do about Gmail blocking my email?

#29

Post by crispywisp »

Does anyone know if only Google accounts are being affected? I have a customer who claims his emails suddenly started all going into spam folders. The address isn't blacklisted. The mail IS getting delivered. Other than looking at the email contents, how to everyday, common web clients detect spam?
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