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Ask HN: My GitHub account got suspended without any notice

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Re: Ask HN: My GitHub account got suspended without any notice

#21

Post by jtolds »

sheogorath wrote: post #18

I'm sorry to break it to you. But that's basically want you agreed to by accepting their terms of service: "GitHub has the right to suspend or terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. GitHub reserves the right to refuse service to anyone for any reason at any time." https://docs.github.com/en/github/site-policy/github-te…

> A common moral flaw I see in individualist cultures is thinking that "they gave consent" is a good reason to intentionally do something harmful to someone.

https://twitter.com/technocrypto/status/1283038543577788417

Re: Ask HN: My GitHub account got suspended without any notice

#23

Post by mobilio »

marcinzm wrote: post #10

That's pretty bad, something for startups to keep in mind if they plan to use Github for their company I guess.

Most of startups knows that if they need to succeed it must be self-hosted somewhere.

I'm not talking just for sources and repos. About servers too.

Re: Ask HN: My GitHub account got suspended without any notice

#24

Post by zomglings »

Yanu-3452 wrote: post #16
zomglings wrote: post #13

It is ridiculous that GitHub has not even responded to your support ticket. To anyone reading from GitHub, this is making me rethink my choice of GitHub as a platform, and I'm sure the same is true for other people reading this post. Your reputation is very much at stake. To anyone reading this from Gitlab, how easy is it to migrate CI/CD off of GitHub Actions to Gitlab?

Careful about leaping to conclusions, we're hearing one side of a story here.

Thank you, you are right. Felt very powerless in empathy with yg.

Re: Ask HN: My GitHub account got suspended without any notice

#25

Post by kylebenzle »

zomglings wrote: post #13

It is ridiculous that GitHub has not even responded to your support ticket. To anyone reading from GitHub, this is making me rethink my choice of GitHub as a platform, and I'm sure the same is true for other people reading this post. Your reputation is very much at stake. To anyone reading this from Gitlab, how easy is it to migrate CI/CD off of GitHub Actions to Gitlab?

I've avoided MSFT like the plague for 5 years. When they bought LinkedIn, deleted account. When they bought GitHub, stated using BitBucket. Same with Google. When they went to the dark side I moved to FastMail and DDG.

Long story short: don't give your time and money to evil corporations.

Re: Ask HN: My GitHub account got suspended without any notice

#26

Post by Hamcha »

zomglings wrote: post #13

It is ridiculous that GitHub has not even responded to your support ticket. To anyone reading from GitHub, this is making me rethink my choice of GitHub as a platform, and I'm sure the same is true for other people reading this post. Your reputation is very much at stake. To anyone reading this from Gitlab, how easy is it to migrate CI/CD off of GitHub Actions to Gitlab?

If you truly wish to avoid this kind of problems you should think about hosting your own platform rather than jumping to the next one. Just because the smaller players haven't done anything bad doesn't mean they wouldn't.

Gitea/Gitlab are crazy easy to set-up nowadays, especially with a fully working CI/CD setup (I use Gitea+Drone and I love it, Gitlab comes with its own)

Re: Ask HN: My GitHub account got suspended without any notice

#27

Post by thayne »

marvindanig wrote: post #12

While this issue might appear small, even a "mistake", and would probably be resolved to OP's satisfaction (wishing them all the best!), it truly is time for entrepreneurs to flock together and start building alternatives to Github.

There are alternatives to GitHub. Gitlab, bitbucket, and sourcehut, just to name a few.

Re: Ask HN: My GitHub account got suspended without any notice

#28

Post by giancarlostoro »

zomglings wrote: post #13

It is ridiculous that GitHub has not even responded to your support ticket. To anyone reading from GitHub, this is making me rethink my choice of GitHub as a platform, and I'm sure the same is true for other people reading this post. Your reputation is very much at stake. To anyone reading this from Gitlab, how easy is it to migrate CI/CD off of GitHub Actions to Gitlab?

This seems to be a common problem around the tech industry as a whole. What would it really cost them to have even just half a dozen decent people running around doing support. I am sure they will be busy very quick too but it will help to maintain GitHub as a community focused site that aims to keep you productive after all git is a productivity enhancement utility.

Re: Ask HN: My GitHub account got suspended without any notice

#29

Post by save_ferris »

jtolds wrote: post #15

Incidentally, what terrible GitHub support that the best way to resolve this is to get help from Twitter or front page here.

This is true of far too many major platforms. The only way to get resolution is to yell as loudly as you can on social media or forums and hope it goes viral.

Truly terrifying how integral the internet has become and yet due process is nowhere to be found.

Re: Ask HN: My GitHub account got suspended without any notice

#30

Post by TallGuyShort »

sheogorath wrote: post #18

I'm sorry to break it to you. But that's basically want you agreed to by accepting their terms of service: "GitHub has the right to suspend or terminate your access to all or any part of the Website at any time, with or without cause, with or without notice, effective immediately. GitHub reserves the right to refuse service to anyone for any reason at any time." https://docs.github.com/en/github/site-policy/github-te…

He's not taking legal action, he's shedding light on a real dick move with a shitty response from support. He's also allowed to do that.
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