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Ask HN: Anyone from Apple here? It's impossible to enroll the dev program

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Re: Ask HN: Anyone from Apple here? It's impossible to enroll the dev program

#21

Post by aasasd »

minxomat wrote: post #7
emerongi wrote: post #5

Earlier quoted context omitted.

In the linked thread multiple people have tried contacting customer support. Apparently this is one of the responses: > Hello *, > This is Paul from Apple Developer Program Support. It was nice to speak with you today. I have researched the issue for you. > For one or more reasons, your enrollment in the Apple Developer Program could not be completed. We are unable to continue with your enrollment at this time. > Bes…

That's so insanely devoid of any information it should be framed and exhibited somewhere.

Hm, juxtapose a bunch of such responses with something in the spirit of Pollock's ‘burnt spaghetti’ but in cyberpunkish tones—and you could have a pretty topical display for these days. If not very subtle.

Re: Ask HN: Anyone from Apple here? It's impossible to enroll the dev program

#22

Post by 7dyheb »

minxomat wrote: post #7
emerongi wrote: post #5

Earlier quoted context omitted.

In the linked thread multiple people have tried contacting customer support. Apparently this is one of the responses: > Hello *, > This is Paul from Apple Developer Program Support. It was nice to speak with you today. I have researched the issue for you. > For one or more reasons, your enrollment in the Apple Developer Program could not be completed. We are unable to continue with your enrollment at this time. > Bes…

That's so insanely devoid of any information it should be framed and exhibited somewhere.

It is an example of post-racism hate speech. "You are inherently undesirable, there is no way you can change this because it's who you are as a person. Go away."

Re: Ask HN: Anyone from Apple here? It's impossible to enroll the dev program

#23

Post by osy »

Yes!!! I thought I was going crazy. My registration got stuck at the payment screen even though I can buy other content from iTunes. I’ve contacted Apple support more than a dozen times in a span of two weeks. I was given conflicting information by different representatives. For example one told me to create a new Apple ID and register again. Then when that failed I was told it was because I had two accounts that tried to register with the same drivers’ license. At some point I think I triggered some anti-fraud mechanism because I can’t even get past the license agreement screen anymore and they told me basically that they’ll “review” the case and get back to me. Haven’t heard back in 3 weeks since.

Re: Ask HN: Anyone from Apple here? It's impossible to enroll the dev program

#25

Post by dvfjsdhgfv »

GordonS wrote: post #20
londons_explore wrote: post #18

Earlier quoted context omitted.

That's when you register a new company to act as an in-between...

Having to register a new company to try to enroll seems a tad excessive, and certainly shouldn't be necessary.

Registering a new company only for that purpose makes no sense, but using an existing one could be useful, if you take into account a few issues (like the name - but this is more significant with B2C, it won't matter much for the Enterprise program.)

Re: Ask HN: Anyone from Apple here? It's impossible to enroll the dev program

#27

Post by bob1029 »

londons_explore wrote: post #18
GordonS wrote: post #16

A bit if a tangent, but a company I worked with recently had an issue enrolling in the Enterprise dev program. It's a large company with thousands of employees, so definitely enterprise scale. They heard nothing for months after applying, and weren't able to find any way to chase the application. Eventually Apple got back to them to say the company didn't meet the Enterprise program requirements. The company asked wh…

That's when you register a new company to act as an in-between...

I know this is probably meant in jest, but in my experience dealing with Apple enterprise dev program for the last 3 years, its probably easier to just incorporate a new LLC and use that if you get stuck somewhere in the process. Probably cheaper too if you value your time.

Re: Ask HN: Anyone from Apple here? It's impossible to enroll the dev program

#28

Post by Yetanfou »

emerongi wrote: post #5
hpen wrote: post #3

Have you tried contacting Apple customer service?

In the linked thread multiple people have tried contacting customer support. Apparently this is one of the responses: > Hello *, > This is Paul from Apple Developer Program Support. It was nice to speak with you today. I have researched the issue for you. > For one or more reasons, your enrollment in the Apple Developer Program could not be completed. We are unable to continue with your enrollment at this time. > Bes…

Paul from Apple seems to be a bot, not a human.

   Hello [user], the is [serial_number] from [company] [division].
   It was nice to speak with you today.
   I have researched the [subject] for you.

   [{select summary from issues where issue like '%subject%';}]

   Best regards,
   [serial_number]
   [company] Inc.
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