Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Ask HN: Will I be able to talk to a human if I move from Google to Apple?

news.ycombinator.com

Post reply on HN
Print view View original

21–27 of 27 posts

Re: Ask HN: Will I be able to talk to a human if I move from Google to Apple?

#21

Post by GeekyBear »

duiker101 wrote: post #20
GeekyBear wrote: post #19

Earlier quoted context omitted.

Aside from the absolute need to make sure you sign out of iMessage on your iPhone before you get rid of the device (so your friends still using iMessage will still be able to reach you using SMS), what is it about the Apple ecosystem that would lock you in that wouldn't be solved by using the iOS version of Google Drive to back up the iPhone before you sell it?

It's not the actual selling of the device the problem, it's the way you are locked in the walled garden. Let's say, you don't like the next iPhone. You want something different. Well, tough shit, you will need to find a new way to store all your photos and files since you won't be able to use those either on any other device. Same goes for anything else you might have in your iCloud. Now, I'm not saying that you can'…

Again, using the iOS version of Google drive to back up the iPhone would back up all the photos, videos, contacts, and calendars.

All the user would need to do is sign into their new Android device with the same Google account they used to backup the iPhone.

Copying user files from iCloud Drive to Google drive (or any other cloud storage option) is likewise extremely simple.

I'm not aware of any lock in that isn't related to apps that aren't available on both platforms.

Re: Ask HN: Will I be able to talk to a human if I move from Google to Apple?

#22

Post by tomcam »

I have used Apple phone support several times a year for the last few years. It works very well. They always get to me promptly, even at busy times such as a Monday during the business day. I don’t know whether you can get it without purchasing their Apple care plan.

I’m no longer buying Apple laptops and I will miss that support option.

Re: Ask HN: Will I be able to talk to a human if I move from Google to Apple?

#23

Post by PopeDotNinja »

ialwaysforgetm wrote: post #14
PopeDotNinja wrote: post #10

In case you don't know, if you are a premium Google customer paying for a service, you can talk to someone. I've had a couple of times where I needed support and was able to speak with a person. I don't know if those options exist for free tier customers.

> premium Google customer paying for a service And what is the best way to become part of such group while at the same time paying as little as possible? Also, if for some reason Google decides to simply block/ban my account as a whole (so I can't login), how will I be able to contact them in order to even say "hey, I am that premium customer"? (serious questions, I rely on Gmail and have always been afraid of simply…

Take a look at the cheapest storage option. It's something like $20/year 100GB. I signed up when my storage needs exceeded about 10GB. Your mileage may vary.

Re: Ask HN: Will I be able to talk to a human if I move from Google to Apple?

#24

Post by redis_mlc »

FYI: a lot of people used Blackberries much longer than you would expect because they got Tier 2 (expert, near-shore) support by default.

I never got a scripted answer to my questions.

And I also recommend and use the Apple stores for support.

So the OP is asking a really pertinent question.

Re: Ask HN: Will I be able to talk to a human if I move from Google to Apple?

#25

Post by 693471 »

GeekyBear wrote: post #19
duiker101 wrote: post #7

Earlier quoted context omitted.

Nothing, but that's not what OP asked for. He seems to be wanting to move everything to Apple, not OneDrive, not Fastmail etc... my comment was about moving out of being all-in with Apple. Google's takeout service is okish, but I am not aware of similar services on Apple and there is a even stronger tie between services and devices with Apple, which makes it also more expensive to want to move away from it.

Aside from the absolute need to make sure you sign out of iMessage on your iPhone before you get rid of the device (so your friends still using iMessage will still be able to reach you using SMS), what is it about the Apple ecosystem that would lock you in that wouldn't be solved by using the iOS version of Google Drive to back up the iPhone before you sell it?

The iMessage lock-in thing is dead and over with. This is no longer an issue. Please stop parroting it

Re: Ask HN: Will I be able to talk to a human if I move from Google to Apple?

#27

Post by skinnymuch »

duiker101 wrote: post #20
GeekyBear wrote: post #19

Earlier quoted context omitted.

Aside from the absolute need to make sure you sign out of iMessage on your iPhone before you get rid of the device (so your friends still using iMessage will still be able to reach you using SMS), what is it about the Apple ecosystem that would lock you in that wouldn't be solved by using the iOS version of Google Drive to back up the iPhone before you sell it?

It's not the actual selling of the device the problem, it's the way you are locked in the walled garden. Let's say, you don't like the next iPhone. You want something different. Well, tough shit, you will need to find a new way to store all your photos and files since you won't be able to use those either on any other device. Same goes for anything else you might have in your iCloud. Now, I'm not saying that you can'…

You just move everything from iCloud over to something else. I don’t see where any lock-in is for what you’re describing.
Post reply on HN