Live data from Hacker News

Ask HN: I'm a New Manager – How to Best Handle Employee Grievance?

news.ycombinator.com

21–30 of 44 posts

Re: Ask HN: I'm a New Manager – How to Best Handle Employee Grievance?

#21
post #5

If it was actually only a single curse word and not maliciously directed at any individual, apologize and start recording the meetings, you probably have your phone out anyway, download the Hi Q app, just let it run. That person probably has something to hide about their work habits. You don't have to trot out the recordings at the first sign of back stabbing, let them pile up and if they make a serious play to get y…

I believe that is illegal in certain countries and states. For example California has two party consent for recording conversations.

In California it would not be illegal so long as all parties were warned they were being recorded, but what he describes is illegal unless they are in a one party consent state.

> (a) A person who, intentionally and without the consent of all parties to a confidential communication, uses an electronic amplifying or recording device to eavesdrop upon or record the confidential communication, whether the communication is carried on among the parties in the presence of one another or by means of a telegraph, telephone, or other device, except a radio, shall be punished...

(b) For the purposes of this section, “person” means an individual, business association, partnership, corporation, limited liability company, or other legal entity, and an individual acting or purporting to act for or on behalf of any government or subdivision thereof, whether federal, state, or local, but excludes an individual known by all parties to a confidential communication to be overhearing or recording the communication.

https://leginfo.legislature.ca.gov/faces/codes_displaySectio...

Re: Ask HN: I'm a New Manager – How to Best Handle Employee Grievance?

#23
It depends the context in which you cursed. As a curser (and manager), it's taken much worse in certain circumstances. I.e. "This fucking code" versus "I don't give a fuck what you have to say" or such, in the latter is more aggressive and directed.

An environment where cursing is a fireable offense is an environment I'd avoid, because there are limits to the demands of hypersensitive people.

Cursing aside, my worry is your hostile environment criticism might have a wider cause than a single word. Try to work on building positive relationships with as many people as possible. Smalltalk, interest in them and help in the context of the company are things to aim to build.

Re: Ask HN: I'm a New Manager – How to Best Handle Employee Grievance?

#24
What curse word did you say, or do you not remember? What was the context it was said in? Was it a more of a general not targeted to anyone “oh fuck, yeah let’s do that” or was it a specific thing like “this looks like shit”?

I asked about the word because it could make all of the difference in the world. I personally won’t care if you’re dropping f and s bombs and so on, but the moment you start saying things considered “non PC” then you bet your ass I’m reporting you for creating a hostile work environment. Because as far as I care, anyone with power over me that uses words like retard, gay, “sjw” do not belong in any leadership role.

Re: Ask HN: I'm a New Manager – How to Best Handle Employee Grievance?

#26
post #17

I'm not sure a project manager is the same thing as a manager. Is this person your direct report?

As far as I am aware. I was not given the individual's name for "privacy reasons". I was explicitly told it was someone under me, but that could be anyone of 20-some odd people.

You are a project manager. You have no one under you.

Re: Ask HN: I'm a New Manager – How to Best Handle Employee Grievance?

#27
In my opinion you should not curse as a manager in a serious meeting.

For eg: "The quality of this code can be improved" vs "This fucking code has to be corrected" or

very simple statements like:

"what is this"? vs "what the fuck is this"

The tone by adding one curse word changes from inquisitive to condescending and intimidating.

So never use curse words for serious things.

However, after a certain period of time when you're familiar with the environment and people you may joke and curse while having a casual chit-chat.

As for the problem now, as this is a small company have an informal meeting and sort this out and apologize if needed(use humor if you're good at it to make all this less uncomfortable)!

Re: Ask HN: I'm a New Manager – How to Best Handle Employee Grievance?

#28
I have been a project manager in many organisations and I have on occasion let loose swear words. It has never been a problem. Over the years I have noticed that there are two distinct possibilities:

1. You might be in a company where nobody swears. In that case, it might be the expected norm that you too speak diplomatically and politely.

2. You might have a precious snowflake on your team. These come in two varieties:

(a) persons who simply are simply more sensitive than the majority; and

(b) persons who are under-performing and are using the excuse of "hostile workplace" as a cover-up for their substandard productivity.

Perhaps, you are the first project manager that they have hired and the staff are not accustomed to being expected to deliver on schedule, etc. In a small company, it seems strange to me that you can't have a candid conversation with your manager / boss. Not being given the individual's name for "privacy reasons" seems suspiciously like somebody is playing politics.

Re: Ask HN: I'm a New Manager – How to Best Handle Employee Grievance?

#29

I have been a project manager in many organisations and I have on occasion let loose swear words. It has never been a problem. Over the years I have noticed that there are two distinct possibilities: 1. You might be in a company where nobody swears. In that case, it might be the expected norm that you too speak diplomatically and politely. 2. You might have a precious snowflake on your team. These come in two varieti…

So true, I've met all of them during my decade of work! But I've had one instance when the project manager was the snowflake.

The manager needed constant validation, and when he didn't get it he became angry. Last time, half the team just left within a year. What I've gathered is that more often than not, they are micro managers with some kind of broken confidence (bad divorce, bad education or bad health can all take its toll on it). "If people just listened to me..." is their motto, no matter who they talk to or what subject. When other teams down-prioritised our team because they didn't want to work with him it was shit flinging time!

I'm starting to get better at sensing if people just want to win a discussion or want to learn & teach. But I wished I learnt it sooner.

Re: Ask HN: I'm a New Manager – How to Best Handle Employee Grievance?

#30
post #17

Earlier quoted context omitted.

As far as I am aware. I was not given the individual's name for "privacy reasons". I was explicitly told it was someone under me, but that could be anyone of 20-some odd people.

You are a project manager. You have no one under you.

If he has no direct, on my past jobs, project managers were also expect to keep the head cooler than engs because they were facilitators and mediators.
Post reply on HN