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Ask HN: I built it, "they" didn't come...

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21–30 of 108 posts

Re: Ask HN: I built it, "they" didn't come...

#21
It sounds like you think your users are stupid. They gave you specific feedback and WTF comes across as you being annoyed, instead of glad to get the feedback.

Stackoverflow is targeted at geeks- if you're cloning their design, you need to clone the target audience as well. .net development != women's issues.

Re: Ask HN: I built it, "they" didn't come...

#22
Look at Apple. So many competitors have sprung up based on features that are missing in the existing products. Apple still win the consumers.

It's more than adding features to a product.

I suspect Facebook is easy to use because people can see the benefit in learning how to use it. They can see how tagging an image is a cool thing, so they'll make the effort. If they can't immediately see how upvoting a question is a cool thing, they won't bother to understand how to use it.

Re: Ask HN: I built it, "they" didn't come...

#23
post #10

I built http://isshort.com because I wanted to promote healthy link shortening, and created an API so that Twitter clients can use it. I promoted it on reddit, HN, techstartu.ps, Quora (in response to a question) and by emailing the people who were an inspiration for it (simon wilson, the people responsible for rev=canonical and rel=shortlink). I've been completely unable to gain traction for isshort.com, with 43 vis…

I've tried to use it with http://www.squaremeal.co.uk/restaurants/london/view/80677/Ha..., but it didn't pick up rel=shortlink.

UI is a bit weird — there is no submit button, no progress for the magic ajaxy thing.

Page that explains what it's about starts with mix of obviousness and downsides.

Re: Ask HN: I built it, "they" didn't come...

#24
post #16
post #2

My projects are mostly based on features that are missing or misimplemented in the existing products. This is your first problem. First, features do not sell software . If there were a Ten Commandments of customer acquisition in the Internet age that would be #2 right after "Google is your god, you shall have no others." People use software and use websites because of the benefit that you credibly propose to bring to…

Good comment, but what makes you believe StackOverflow is "incredibly more complicated" than Facebook?

Last time I used Facebook there wasn't a system of badges, karma, minimum karma levels required to access core features, and a community wiki for my wall posts. These are all highly nonobvious.

Embedded assumption #475 in Stack Overflow users: it is obvious that replying to a question is not Answering it.

Re: Ask HN: I built it, "they" didn't come...

#25
You need to accurately identify a "problem that needs to be solved" in a niche that is not crowded.

Nowadays, things need to look great. Some people partner or pay for programmers, you need to partner with or pay for good design. Don't skimp.

Every single chance you have in your product, convey the problem that you are solving, how you are solving it and importantly who you are solving it for. Look at 37Signals as an example. I think they spend 25% - 50% of their time thinking about the message they are conveying throughout their product - not just through their marketing sites.

Never (never, never, never) expect people to use your product or service. Get the word out fast, hard and often. Unless you get lucky (never count on luck), this will cost you money in one form or another. The amount of money you'll need to spend directly relates to the competition in the niche you are operating in.

Listen and pivot. When your customers / users tell you something, listen to them. Don't assume that you're the smartest guy in the world and "know what they want before they want it". Listen and even if you don't believe in it, try moving in the direction that your customers / users want. If income increases, pivot your business or entire model in that direction.

Never (ever) get married to an idea and remember that business is about making money.

Don't judge yourself against others. Every business, every person, every circumstance is unique. Constantly review your product or service but evaluate it against your own metrics. Don't ignore what others are doing, but if your product is successful earning $25k per year, it is successful.

Keep your chin up and do not give up. It sounds cliche, but the worst mistake someone can make is to give in to the part of themselves that drags them down. If something isn't working, change it and be happy, excited and motivated to make yet another change in a long line of changes.

Re: Ask HN: I built it, "they" didn't come...

#27
post #16
post #2

My projects are mostly based on features that are missing or misimplemented in the existing products. This is your first problem. First, features do not sell software . If there were a Ten Commandments of customer acquisition in the Internet age that would be #2 right after "Google is your god, you shall have no others." People use software and use websites because of the benefit that you credibly propose to bring to…

Good comment, but what makes you believe StackOverflow is "incredibly more complicated" than Facebook?

I suspect it's a reference to the structure of the community, reputation system and permissions that result. The way those three interplay is pretty complex - how you incentivise certain behaviour, unintended side effects and so on. Some of the more interesting bits on the SO blog are Jeff's comments on what they've done, where it's gone wrong and how they've tried to correct it.

On that sense Facebook is very simple as what you can do is almost entirely driven by whether you're friends with someone or not, and the mechanism for becoming friends (or stopping being friends) is straight forward.

Obviously that's a somewhat simplistic view though and ignores little factors such as doing even the simple things with 300 million users is massively complex.

Re: Ask HN: I built it, "they" didn't come...

#28
post #16
post #2

My projects are mostly based on features that are missing or misimplemented in the existing products. This is your first problem. First, features do not sell software . If there were a Ten Commandments of customer acquisition in the Internet age that would be #2 right after "Google is your god, you shall have no others." People use software and use websites because of the benefit that you credibly propose to bring to…

Good comment, but what makes you believe StackOverflow is "incredibly more complicated" than Facebook?

From a content standpoint, StackOverflow requires the participation of domain experts to be successful. Facebook just requires people to sign up and log in.

Re: Ask HN: I built it, "they" didn't come...

#29
post #24
post #16

Earlier quoted context omitted.

Good comment, but what makes you believe StackOverflow is "incredibly more complicated" than Facebook?

Last time I used Facebook there wasn't a system of badges, karma, minimum karma levels required to access core features, and a community wiki for my wall posts. These are all highly nonobvious . Embedded assumption #475 in Stack Overflow users: it is obvious that replying to a question is not Answering it.

I use StackOverflow. I've posted questions and I've read lots of responses.

I have no idea what the badges, karma, etc. are. For me, it works quite well. In fact, the only mildly confusing thing for me was that I had to use some OpenID thing to login the first time.

Think about that. Their value prop to someone coming in through Google or posting a question is simple and the barrier to entry is very low.

Re: Ask HN: I built it, "they" didn't come...

#30
post #10

I built http://isshort.com because I wanted to promote healthy link shortening, and created an API so that Twitter clients can use it. I promoted it on reddit, HN, techstartu.ps, Quora (in response to a question) and by emailing the people who were an inspiration for it (simon wilson, the people responsible for rev=canonical and rel=shortlink). I've been completely unable to gain traction for isshort.com, with 43 vis…

To give you feedback about isshort.com, I took me a long read in the blog to even start to understand what it does.

For what I got, you use the shortener of each website (if available) to generate a short URL. Like use youtu.be for YouTube URLs and default to j.mp otherwise.

You claim on the front page to be a different kind of URL shortener and with my first try it seemed to be just as any other URL shortener. You give a long link, it makes a short link.

You should maybe put a concise text on the homepage about what it does and why it's better. Not in a super long blog post that starts by saying when people use URL shorteners

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