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Ask HN: What to do if client ghosts and won't pay?

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Re: Ask HN: What to do if client ghosts and won't pay?

#21
post #18

I had a client ghost on me in this way. My contact at the company left and I had an outstanding invoice for four figures. I sent them the late invoice every two weeks for four or five months (while I went on with other work). I always was courteous and asked if hey had any questions or concerns about the invoice. I also reminded them it was past due. I did send them a Christmas gift (box of chocolates) and I think th…

Thats a long time to wait for the payment. Did you ever consider court?

Re: Ask HN: What to do if client ghosts and won't pay?

#22

Earlier quoted context omitted.

Who would you sell the debt to?

I believe the term is "factoring". There are collection and similar companies that will buy your collectibles. In my experience, they will not buy a single collectible. Instead, you enter into a contract to sell your on-going collectibles. One company that I researched wanted 100% of my collectibles or none at all. It is a good arrangement to help with cash-flow, but in my experience the terms and conditions are such…

Factoring is a method of financing your business, say to buy raw materials to produce finished goods for sale. They want access to your receivables to make sure they are repaid. What the GP is referring to is a collection agency, where you sell a debt to them for $.10-$.30 on the dollar and they have all the rights to collect.

Re: Ask HN: What to do if client ghosts and won't pay?

#24
post #7

Just move on. If he ever comes back, insist on paying what he owes before doing any further work. Once he pays apologise and refuse to do any work because you are busy with other clients (real or imagined). If he doesn't come back it's not worth it to chase. On your next jobs double your rate and ask for half up front. If client is nice offer small discount at the end to keep your clients happy. People you want to wo…

Just move on. If he ever comes back, insist on paying what he owes before doing any further work

Unscrupulous people could get an awful lot "for free" if every company gave them one chance like that. It'a a service to the community to take them to the cleaners.

Re: Ask HN: What to do if client ghosts and won't pay?

#25
I would suggest finding one of the several online solicitors who will send a payment demand on your behalf - typically threatening the recipient with a winding up order. The fee when I tried this was very small (£5 I think) and the client paid up very swiftly. Don't do this unless you're willing to risk losing the client though.

Re: Ask HN: What to do if client ghosts and won't pay?

#26
post #24
post #7

Just move on. If he ever comes back, insist on paying what he owes before doing any further work. Once he pays apologise and refuse to do any work because you are busy with other clients (real or imagined). If he doesn't come back it's not worth it to chase. On your next jobs double your rate and ask for half up front. If client is nice offer small discount at the end to keep your clients happy. People you want to wo…

Just move on. If he ever comes back, insist on paying what he owes before doing any further work Unscrupulous people could get an awful lot "for free" if every company gave them one chance like that. It'a a service to the community to take them to the cleaners.

Every human has innate impulse to punish such freeloaders and pleasure coming from punishing. But it comes at material and often psychological cost.

I believe that there's so few freeloaders and so many wanting to punish them that I'm better off suppressing punisher impulse in myself and find my pleasures elsewhere, cheaper.

You could say that I'm freeloading on the backs of freeloader punishers. But same could be said about anyone not working for the police, justice or IRS.

Re: Ask HN: What to do if client ghosts and won't pay?

#27
post #18

I had a client ghost on me in this way. My contact at the company left and I had an outstanding invoice for four figures. I sent them the late invoice every two weeks for four or five months (while I went on with other work). I always was courteous and asked if hey had any questions or concerns about the invoice. I also reminded them it was past due. I did send them a Christmas gift (box of chocolates) and I think th…

Well done. Thanks for sharing.

Re: Ask HN: What to do if client ghosts and won't pay?

#28
post #18

I had a client ghost on me in this way. My contact at the company left and I had an outstanding invoice for four figures. I sent them the late invoice every two weeks for four or five months (while I went on with other work). I always was courteous and asked if hey had any questions or concerns about the invoice. I also reminded them it was past due. I did send them a Christmas gift (box of chocolates) and I think th…

Gotta love that Christmas box of chocolates technique.

Re: Ask HN: What to do if client ghosts and won't pay?

#29
post #18

I had a client ghost on me in this way. My contact at the company left and I had an outstanding invoice for four figures. I sent them the late invoice every two weeks for four or five months (while I went on with other work). I always was courteous and asked if hey had any questions or concerns about the invoice. I also reminded them it was past due. I did send them a Christmas gift (box of chocolates) and I think th…

Thats a long time to wait for the payment. Did you ever consider court?

I did not. Probably should have at least talked to a lawyer, but I didn't.

Re: Ask HN: What to do if client ghosts and won't pay?

#30
post #28
post #18

I had a client ghost on me in this way. My contact at the company left and I had an outstanding invoice for four figures. I sent them the late invoice every two weeks for four or five months (while I went on with other work). I always was courteous and asked if hey had any questions or concerns about the invoice. I also reminded them it was past due. I did send them a Christmas gift (box of chocolates) and I think th…

Gotta love that Christmas box of chocolates technique.

I love sending all my clients a Christmas/holiday gift. Nice chance to express gratitude and at the same time remind them I am still out here.
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