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Ask HN: Startup acquired by a large company and it sucks. What to do?

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Re: Ask HN: Startup acquired by a large company and it sucks. What to do?

#191
post #148

Earlier quoted context omitted.

This. I call this achieving Enterprise Zen. You have to let go of your attachment to productivity and ponder on kohns such as "If a task is accomplished but no one sees it on a report, was that task accomplished?"

we call this :PASOK:

Aren’t they out of office?

Re: Ask HN: Startup acquired by a large company and it sucks. What to do?

#192
You're clearly a startup person, and won't be happy at $LARGE_CORPORATION.

You should probably accept this as a fact, and figure out what your next startup will be. Join an existing one, start something with some equally frustrated coworkers?

You have some time to figure it out. Just like it takes them 6 months to do your simple code change, it'll take them as long to fire you if you stop working.

Re: Ask HN: Startup acquired by a large company and it sucks. What to do?

#194
post #37

> So I reach out to the manager and ask what is going on. This is a simple task, I said. Why does it take an entire quarter for your team to deliver? He doesn't have an answer. Your simple task, which you think would only take a few days to implement, is probably one request in a long queue of requests that team is dealing with. That means they won't be able to start on it for a long time. That team probably set up t…

>Take this as a learning experience: don't assume that you are at a startup where people will drop everything to handle a request from you right away. Instead, assume that people are dealing with a lot of other requests, from a lot of other people. Learn how the system works, and learn how to be effective within that system.

Somewhat ironically, I just left a FAANG where people constantly had this behavior of expecting me (or other members of my team) to drop whatever and prioritize their request.

I kept mentioning this to my manager as an issue because we needed to figure out a way to prevent this, maybe change it, etc. But basically it's a "company culture" thing (some people might be able to guess which company).

Re: Ask HN: Startup acquired by a large company and it sucks. What to do?

#195

A lot of people have talked about the issues with this post, but I wanted to call out one specific thing: The first engineer I talk to doesn't even attempt to answer my question but redirects me to their manager. Ok, that's odd, I think, but whatever. This is definitely not odd. The whole point of managers is that they're there to protect their engineers from getting off track with every random request that comes up.…

You raise a fair point here - good managers protect their employees’ time, however in this case, the the task was not a “personal task” but rather an initiative handed down from the parent company, without giving OP the proper resources and guidance to complete the task. If that’s the case (and having found myself in that position many times, it likely is), this a failing of the parent company. I’d expect those manag…

Based on the description given in the OP, I don't think we have enough information to conclude whether the OP was given the right amount of resources to complete their task or not. While the "migrate to the new deploy infrastructure" might be the most important task from the OPs perspective, there's nothing there to indicate to me that it's a particularly important task from the broader businesses perspective. Indeed, I wouldn't be surprised if this expectation was already communicated to the engineer by their manager, which is why they're here posting about it.

Of course, it's entirely possible that you're right, and if this was a more important issue I definitely agree with you that it needs to have a dedicated resource assigned from the deploy team and it needs to be scheduled into their roadmap somehow. Ultimately we're just all speculating based on the small details the OP gave us.

However, I think my core point still stands—even if OP is right to feel that the deploy team is making the wrong decision in general about prioritization, they need to at least consider that the deploy team has other, competing priorities that they're juggling, and that the actual change might be more complicated in "at scale" (code review, QA, interaction with other options, documentation, long-term maintenance, etc) then OP is willing to believe.

Re: Ask HN: Startup acquired by a large company and it sucks. What to do?

#196
post #186
post #112

Earlier quoted context omitted.

> This doesn't explain why they wouldn't accept the offer of work from /u/lopkeny12ko. I believe the manager explains it right after that. They have compliance reasons that not just anyone can access this codebase. It's also possible that the manager has acquiesced to types of requests before and it was a mess — new engineer doesn't understand they system, requirements of its scale (note that this is a new engineer f…

There is no compliance reason why OP couldn't have read access to look at the source. If there is a compliance issue with someone looking at source, then either (a) their source control is misconfigured, (b) their source control is being misused, or (c) they have no policy to guarantee appropriate use and detect improper use. Any organization that uses compliance as an excuse for opaqueness, creating silos, and guard…

> There is no compliance reason why OP couldn't have read access to look at the source.

Companies can have whatever compliance terms they like, whether they map to ISO27001 controls or not.

> Any organization that uses compliance as an excuse for opaqueness, creating silos, and guarding projects like treasure is toxic, especially if people there are so institutionalized that they think that's a valid reason, and OP should begin looking for another job ASAP.

Or they believe it's a reasonable control. Let's imagine this is a company working on self driving cars. Your source code is probably something you want to protect very carefully.

Re: Ask HN: Startup acquired by a large company and it sucks. What to do?

#198
The redirect to a $LARGE_COMPANY/process is best understood as what everyone who does not have $THE_WIRE/suction deals with to get anything done. No one that matters at a $LARGE_COMPANY is impeded by the process unless they want to be impeded by the process. (eg: delaying tactic, turf war!, pass for political reasons, don't think it matters and so can't be bothered, think that the request is wrong for reasons, and so on.)

Large companies view your day-to-day activities through a very different lens than a startup, and they want you to use a very different lens as well, and you'd need to get the right combination of manager and mentor and team and teammates and yourself to get the payoff.

I'd roll into another startup; since you haven't, I'd assume you have reasons for not rolling into another startup, but it's getting kind of abstract at this point.

Re: Ask HN: Startup acquired by a large company and it sucks. What to do?

#199
post #112

Earlier quoted context omitted.

> Take this as a learning experience: don't assume that you are at a startup where people will drop everything to handle a request from you right away. This doesn't explain why they wouldn't accept the offer of work from /u/lopkeny12ko. I've been in the same situation multiple times. Sometimes I've been allowed to do the work and sometimes not. In the cases where I was allowed to do the work, I certainly took longer…

> This doesn't explain why they wouldn't accept the offer of work from /u/lopkeny12ko. I believe the manager explains it right after that. They have compliance reasons that not just anyone can access this codebase. It's also possible that the manager has acquiesced to types of requests before and it was a mess — new engineer doesn't understand they system, requirements of its scale (note that this is a new engineer f…

The real reason is that the manager doesn't care at all, and it takes a lot less effort to say no than yes.

Re: Ask HN: Startup acquired by a large company and it sucks. What to do?

#200

A lot of people have talked about the issues with this post, but I wanted to call out one specific thing: The first engineer I talk to doesn't even attempt to answer my question but redirects me to their manager. Ok, that's odd, I think, but whatever. This is definitely not odd. The whole point of managers is that they're there to protect their engineers from getting off track with every random request that comes up.…

> This feels like a rant that comes from someone who doesn't have a lot of experience deploying and maintaining complex systems over long periods of time. Agree. Also: > Finally, after many rounds of arguing about why this needs to be done in the first place (ahem: you told us to migrate to your platform, and it literally does not work for our app) If migrating the app to the new platform is a priority, why not escal…

Honestly, I kind of regret the sentence that you quoted. Whether the OP is correct about the complexity of the change or whether the deploy team is right to be protective over it is is really missing the point—the point is that the OP needs to have more humility and understanding for the perspective of the other team when navigating these processes.

EDIT: I felt bad enough that I went and edited that sentence, in case anyone reading this later is confused.

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