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Ask HN: How do you communicate in a remote startup?

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Re: Ask HN: How do you communicate in a remote startup?

#181
post #172

Earlier quoted context omitted.

Are you sure that's introversion, rather than shyness or insecurity? The answer might help with the solution.

[flagged]

1. As I said, the answer might help with the solution.

2. It's potentially misleading people on HN (which is full of employers and people's colleagues), about how other people with certain labels work and think.

Re: Ask HN: How do you communicate in a remote startup?

#182
post #174
post #160

Earlier quoted context omitted.

1000% agree. I'd rather spin my wheels for an hour on Google than ask a silly question in public

I would like to work with you. Asking searchable things may be considered disrespectful to one's time

Given the rapidly declining quality of search results, and the subtle hallucinations of LLM on advanced topics, I think that attitude is outdated.

We’ve gone backwards in terms of the internet being reliable. Human experience is still useful.

Re: Ask HN: How do you communicate in a remote startup?

#183
post #169
post #165

Use Google docs. Ideally, everything or as much as possible should be public and accessible to anyone on the team. Especially planning and scheduling documents. Each meeting should have an agenda attached to the meeting on the Calendar. Each meeting should be transcribed and then summarized using Gemini. Minimize the unsearchable communication tools, like Slack and Discord, though these tools are fantastic for casual…

we also use Google Suite. Google Doc's [] task button is very helpful. We use a single to-do list for the team, which helps keep everyone on the same page

Right. Also use the @user comments to notify people as needed.

Re: Ask HN: How do you communicate in a remote startup?

#184
post #123

I learned the following: - Everything public in Slack. Create a fun-sounding moto that discourages DMs. Even if a DM happens, and the back and forth resulted in a consensus, share that consensus in a public channel (which makes it searchable). - Record your team meetings, preferably with software that can AI-summarize. Folks on vacation / leave can get the rundown easily. - Encourage the sharing of solutions to vario…

My slack profile, for years, has had a volcano emoji and the words "DMs are lava. Don't touch the lava."

It doesn't actually stop people from DMing me, but it does soften the blow a bit when I immediately move technical/product conversations out of DMs. (Obviously anything personal or sensitive stays private)

Re: Ask HN: How do you communicate in a remote startup?

#185
post #172
post #158

Earlier quoted context omitted.

Totally disagree. For introverts, "everything public in slack" means that I would rather not say something than have 50 people see my thoughts/rants/silly questions in public

Are you sure that's introversion, rather than shyness or insecurity? The answer might help with the solution.

Agreed, you are collaborating with a team, if you are not comfortable sharing thoughts how are you gonna be comfortable sharing _code_.

Re: Ask HN: How do you communicate in a remote startup?

#186

Slack / IM often, don't demand a response instantly though, async & remote go hand in hand. Put important stuff in email not slack/IM Have a company wiki Prefer video calls for alignment Write to each other often, spend time crafting written narratives, 1-pagers, amazon 6-pagers etc. to share ideas, make people read them, use google docs or ms word online and get comments inline in the document using those tools, fol…

a wiki is much better than google docs IMHO as the later quickly becomes an unmanageable dumpster fire. I like mediawiki a lot since most people are familiar with it from wikipedia and linking to yet-to-be-created pages encourages participation.

Re: Ask HN: How do you communicate in a remote startup?

#187
post #30

Make conversations public by default. If you use Slack, make team channels, project channels, announcement channels etc. all public. Discourage 1:1 and private communication unless really necessary, especially for engineering topics. This single change will have an immense impact on overall company culture.

I'm at a company now where we are trying to do this but the CIO/CEO keep weighing in on EVERY conversation where they disagree with the approaach. The whole reason we are having the open conversation is for ideation and good communication but when a high level person comes along and says "well thats not the way I would do it" everyone decides to go back to 1:1s, direct messaging, and calls so as not to document anyth…

A thousand times this.

I find it very dangerous when you have some technical people who moved upwards into non-technical roles still being involved in technical discussions.

Their words carry a lot of weight, yet they have no idea about the actual context of the work being done.

Sometimes this is useful and a fresh perspective from an experienced colleague can unblock things, but more often it stifles discussion and discourages the juniors from thinking freely.

Re: Ask HN: How do you communicate in a remote startup?

#188
post #30

Make conversations public by default. If you use Slack, make team channels, project channels, announcement channels etc. all public. Discourage 1:1 and private communication unless really necessary, especially for engineering topics. This single change will have an immense impact on overall company culture.

> Discourage 1:1 and private communication unless really necessary, especially for engineering topics. Working at an established org right now, where the team is still remote first. I tried suggesting this, but got pushback and the team actually settled on the opposite. For example, they want any optional changes (e.g. suggestions) in pull requests not to be left as comments but discussed in private which 90% of the…

If I could magic-wand my own company, I would 100% aim to hire folks who are extremely comfortable with written communication. Asynchronous, written communication is 1000% more productive than meetings imo, and makes the organization's knowledge indexable and permanent.

Re: Ask HN: How do you communicate in a remote startup?

#189
We have a weekly "all people's" meeting every Monday morning - high-level wins for the past week and fires for the coming week, touching on OKRs, high-level direction, then each department goes through what they're working on/wins/fires. A bit of back-and-forth and "how was your weekend" at the beginning. Runs about 45-60 minutes. It's invaluable in keeping everyone on the same page and in the loop at a medium level of detail. (Not too vague, not into the weeds.)

Re: Ask HN: How do you communicate in a remote startup?

#190

Slack / IM often, don't demand a response instantly though, async & remote go hand in hand. Put important stuff in email not slack/IM Have a company wiki Prefer video calls for alignment Write to each other often, spend time crafting written narratives, 1-pagers, amazon 6-pagers etc. to share ideas, make people read them, use google docs or ms word online and get comments inline in the document using those tools, fol…

Nothing team-related should be in email. It's a horrendous place to hide data - worse than even than slack private channels.
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