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Ask HN: Why is the printer industry so scammy?

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171–180 of 213 posts

Re: Ask HN: Why is the printer industry so scammy?

#171

Not trolling - but what are y'all still printing these days? I've literally printed 2 things this year, and one was a boarding pass (I like having a paper backup, call me old-fashioned). If anything, I've used the scan-to-email function on the printer about 10x more, and I could probably have gotten away with just taking a photo of the documents in extremis.

Yes, you are in fact trolling and doing the tired equivalent of the 20 year old Slashdot meme: “Do people still watch TV? I haven’t watched TV in 20 years”.

Re: Ask HN: Why is the printer industry so scammy?

#172

You should probably clarify if you're asking about inkjet printers. I bought a laser printer almost 2 years ago. No complaints so far, but we'll see how long that lasts.

This! inkjets printers are a horrible industry, but office printers need to be stable and work. I got a brother black and white laser printer designed for an office on 'Prime Day" years ago and it's never failed me.

I’ve stayed away from inkjets since the mid 90s. I bought a then “affordable” $1000 LaserWriter LS/300.

Re: Ask HN: Why is the printer industry so scammy?

#173
post #94

All industries are scummy if you dig in to them. Capitalism is unchecked and people have been trained not to say anything negative for fear of being ostracized. Time for the tech community to declare a code of ethics and refuse to participate in corporate sociopathy.

So how do you support your addiction to food and shelter?

Re: Ask HN: Why is the printer industry so scammy?

#174
This is one case where judge-made law has really impacted how business models are formed. Until 2017, the 'exhaustion doctrine' had Quanta Computers v. LG as its main precedent. Exhaustion is the point at which you have sold your patented stuff, and the consumer is using it as intended, so even though you maintain your patent on e.g. 'making/using ink cartridges', as soon as you sell them, the consumer can do what they want with them.

Quanta left some unfortunate uncertainty: once a seller had created a product that "embodies the essential features of the patents", and sold it, exhaustion kicked in. However, the printer/ink industry still argued that part of the inventive process was the customer (who fully owned the cartridges and printer) putting ink in cartridges and cartridges in printers. This was not meant as much to sue consumers but to bully ink resellers.

This all came to a head in the Supreme Court case Lexmark (linked below), on this exact question. In effect, the Supreme Court said "Once you sell the printer and ink, you're exhausted", under the argument that allowing Lexmark to sue ink resellers for patent infringement would clog commerce. They used probably the simplest argument in 'exhaustion' doctrine, the "first sale doctrine", which says that, once you sell your product, all IP around that product is exhausted with respect to that product.

This can get very confusing, because exhaustion is NOT about the actual methods of making ink, but about when a specific product--the ink cartridge you found in your grandfather's basement--is totally outside of the manufacturers control. Thank god, the Supreme Court has made it a lot harder to claim IP infringement in 'downstream' commerce, and I bet that the printer industry is currently changing its "free printer but ink costs its weight in platinum" model.

Not sure if there are other aspects of the business that make printer sellers inherently skeevy (the stories here tell me that it is part sleazy salesmanship, part lawyer-bullying), but this is definitely an industry that shaped its business model around using IP to threaten resellers so they could keep the margins on ink sky high.

https://en.wikipedia.org/wiki/Impression_Prods.,_Inc._v._Lex....

Re: Ask HN: Why is the printer industry so scammy?

#175
post #127

Earlier quoted context omitted.

Why do driver updates matter?

My father in law had an old laser printer that he could not get to work under windows 10 since the drivers only support windows 7 and refuse to install.

Does it need proprietary drivers at all? I don't think I've seen a printer that does for decades, but I certainly haven't used all printers.

Re: Ask HN: Why is the printer industry so scammy?

#176
A few years back I got frustrated with the unreliability and cost of my home printer and a friend suggested I pick up an HP LaserJet 4000N - a printer that came out in the late 90’s. After a bit of convincing I found one that was being thrown out and lugged the 50lb+ piece of yellowed 90’s plastic home. My friend provided a large jug of official HP toner, showed me how to fill the reservoir, and since that day I have not had to refill the toner or do any other maintenance - it has honestly been one of the most reliable and carefree pieces of my home network for 5+ years at this point.

The 4000N is also a modular design with the ability to add attachments for things such as extra paper trays, auto-staplers, auto-folders, or networking cards; if that is your thing. I’ve have mine connected to my home network and have never needed an explicit driver or had issues using the printer from any of the major operating systems.

If you are someone that only needs to print in black and white, and has the space, it may be worth checking out - I assume they can still be found for cheap/free as well

Re: Ask HN: Why is the printer industry so scammy?

#177

Not trolling - but what are y'all still printing these days? I've literally printed 2 things this year, and one was a boarding pass (I like having a paper backup, call me old-fashioned). If anything, I've used the scan-to-email function on the printer about 10x more, and I could probably have gotten away with just taking a photo of the documents in extremis.

Kids homework

Re: Ask HN: Why is the printer industry so scammy?

#178

Because mass-market customers by and large are cheap, stupid and easily parted from their money. If they weren't one of these companies would have figured out that producing quality printers/refillable ink cartridges makes more money, and consumers would avoid the scams. It clearly doesn't work that way. See also payday loans, sub-prime mortgages, most targeted credit cards (the cards are fine, but they target people…

"If they weren't one of these companies would have figured out that producing quality printers/refillable ink cartridges makes more money"

The same bullship is happening with tractors, home appliances, hospital equipoment, military radio equipment !

The truth of hte matter is that giving companies unremovable ownership and control over a product they've already sold, and allowing them to reach into my house over my WiFi was a step away from freedom and towards feudalism.

Re: Ask HN: Why is the printer industry so scammy?

#179
I mostly either go use the big nice printer at my hackerspace or use a website that usually gets documents to me in the mail two days later, printed perfectly at up to A0 size.

Print by mail works out cheaper than printing at home for my very occasional use.

Re: Ask HN: Why is the printer industry so scammy?

#180

Earlier quoted context omitted.

Who makes a quality color laser?

I have a ~$400 HP with a flatbed scanner and sheet feeder, no complaints. Works well with Windows, Mac GUI apps, Mac CLI, Linux, iOS, and Chromebook. Use the generic Post Script driver for Mac CLI printing with lp, not Air Print, as the duplexer won’t work with Air Print and CLI apps (for instance I print groff PS files.) Works fine with Mac GUI apps and Air Print. IPv6 completely locked it up. It would reboot over a…

I think this is what I have…that died way prematurely
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