What do you mean? I used it to solve a nasty impedance network for the real and imaginary components yesterday and the solutions were accurate. Edit: Maybe it's just good enough that people treat it as a tool and see no need to market it. It consistently has worked fine-ish for years and is useful at what it does.
Could please share your query / code to do this? Seems like it would make a good Example. Thanks!
Real:
https://www.wolframalpha.com/input/?i=Real%28+%281%2F%281%2F...
Imaginary:
https://www.wolframalpha.com/input/?i=Imaginary%28+%281%2F%2...
Edit: Sorry, I don't know how to make the search query text show up since it has special characters, probably best to just use the links to see the query.