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Ask HN: My GitHub account got suspended without any notice

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Re: Ask HN: My GitHub account got suspended without any notice

#162
post #23

Earlier quoted context omitted.

Most of startups knows that if they need to succeed it must be self-hosted somewhere. I'm not talking just for sources and repos. About servers too.

In my experience, most small startups, especially successful ones, rely on SaaS for as much as possible. The goal is to do as little as possible themselves.

SaaS is cutting corners, plain and simple. Yes, in a startup you need to cut corners, but it will bite you in the ass eventually.

Re: Ask HN: My GitHub account got suspended without any notice

#163

Earlier quoted context omitted.

> HN is filled with liberal SS thugs like you. Bruh, first time I'm hearing "liberal" and "SS" in the same sentence. Never thought of those folks as liberal before.

The American right has been trying to claim the Nazis were left-wing for a while now. https://www.washingtonpost.com/outlook/2020/02/05/right-need... Including in Congress: https://www.vox.com/2019/3/27/18283879/nazism-socialism-hitl...

I thought Social Services are considered left-wing

Re: Ask HN: My GitHub account got suspended without any notice

#164

In Austria there is a law in place saying if a company has a monopoly (e.g. public transport) or a quasi-monopoly (e.g. only supermarket in a 100 miles radius) the company is required to serve any customer and is not allowed to turn any down. It is time that all countries introduce laws that prohibit online monopolies from denying access to their users without good reasons.

Forgive me if I'm mistaken, but I don't think GitHub has a monopoly. Git was created to be decentralized, so every developer has a "backup" of sorts on their own machine. If GitHub is truely hostile to you, taking your business elsewhere (or hosting it yourself) shouldn't be too much of a roadblock for people with sponsors like OP.

I would argue the market is social Git hosting, of which Gitlab and BitBucket are competitors.

Re: Ask HN: My GitHub account got suspended without any notice

#165

It is ridiculous that GitHub has not even responded to your support ticket. To anyone reading from GitHub, this is making me rethink my choice of GitHub as a platform, and I'm sure the same is true for other people reading this post. Your reputation is very much at stake. To anyone reading this from Gitlab, how easy is it to migrate CI/CD off of GitHub Actions to Gitlab?

I recently had my account removed from Gitlab.com without warning and discovered it when my workflow broke. I'm talking to support but my issue has yet to be resolved.

Do you mind sharing your support ticket number here, or email it to community@gitlab.com? We can help escalate the issue internally. Thanks!

Re: Ask HN: My GitHub account got suspended without any notice

#166
post #126

Had a similar thing happen to me with Github a while back (pre-Microsoft acquisition). Even as a paying customer for many years, my account was disabled – without even receiving an email warning. I only discovered when browsing issue histories where I knew I'd left detailed comments, and noticing my comments gone without even a note about deletion, leaving threads nonsensically fragmented. When I tried to login, I wa…

Par for the course these days. And its getting worse.

When you have 40 million users and a few hundred people running the system, all kinds of issues just sit in queues never seen by human eyes until a gigantic stink about it is raised.

Re: Ask HN: My GitHub account got suspended without any notice

#167
post #156

Earlier quoted context omitted.

If you self host your repository, your hosting provider can pull the plug If you self-host your repository, you don't have a hosting provider. There is no-one to "pull the plug" on the server at my business's office except the people who work in the building who could literally pull the plug, and I suppose the electricity and phone companies and our ISP. What you are talking about isn't self-hosting, it's hosting in…

Your ISP could refuse service. This has happened. If you manage to start an ISP people could refuse to peer.

I think my other comment at https://news.ycombinator.com/item?id=23834351 applies here as well.

Re: Ask HN: My GitHub account got suspended without any notice

#168
post #157

Your change.org petition says 08/07/2020 which hasn't happened yet. Not in the USA at least :) You should probably change that to 07/08/2020 if you're targeting American audiences.

or just 2020/07/08, and avoid any confusion.

Or just use 2020-07-08 to avoid any confusion AND be ISO 8601 compliant.

Re: Ask HN: My GitHub account got suspended without any notice

#169

Earlier quoted context omitted.

While it sounds bad from the description, the story is still very limited and missing the other side. However this is just vendor management. You have to balance risk and productivity, and it's even more important now with how many different services a typical business uses. Most people are better off using third-party services with proper support contracts rather than trying to plan for an edge case while ignoring a…

The 'other side' is irrelevant. If you run a service oriented organization and are gateway to a substantial fraction of the open source projects out there you should have your customer support house in order to the point where fora such as this one are not seen as a means of last resort.

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