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Ask HN: Why is Confluence Wiki Search so bad?

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Re: Ask HN: Why is Confluence Wiki Search so bad?

#121

Post by Jefro118 »

sethammons wrote: post #118
Jefro118 wrote: post #112

Earlier quoted context omitted.

What are your issues with Google Docs search? Just curious as I'm building a product to generate a better wiki out of Docs/Drive.

I tried to replicate an exact issue I had last week, but I can't which is interesting. I knew I had read a doc days earlier. I could not find it by partial title matches, content searches, nothing. I had to search email for "so and so shared a doc" to get back to the document. Of course, now I can find it the expected way. I routinely need to search things that are buried in docs, like our intern program. This was an…

Great insight, thanks!

Re: Ask HN: Why is Confluence Wiki Search so bad?

#122

Post by marsokod »

captaincaveman wrote: post #117
klyrs wrote: post #83

Earlier quoted context omitted.

Confluence does search while typing, it's just so abysmally slow that you typically won't get a result until you've stopped typing.

Confluence/Jira is abysmally slow with everything it does, anyone know how/why that is?

Have a look at how many http queries it is sending. It's like they are sending a unique query for every word used in each page. This is horrendous.

Re: Ask HN: Why is Confluence Wiki Search so bad?

#124

Post by sethammons »

Jefro118 wrote: post #121
sethammons wrote: post #118

Earlier quoted context omitted.

I tried to replicate an exact issue I had last week, but I can't which is interesting. I knew I had read a doc days earlier. I could not find it by partial title matches, content searches, nothing. I had to search email for "so and so shared a doc" to get back to the document. Of course, now I can find it the expected way. I routinely need to search things that are buried in docs, like our intern program. This was an…

Great insight, thanks!

Got one more that showed up yesterday. A doc was shared via link, but I didn't see where the link went so I searched for it by title (looking at the shared screen during a meeting). No results in google docs. Found the link, and the doc opened right up. It was shared and I wouldn't be able to find it.

Re: Ask HN: Why is Confluence Wiki Search so bad?

#125

Post by rablackburn »

jfrunyon wrote: post #72
rablackburn wrote: post #44

Earlier quoted context omitted.

If this is a serious question, this is why: Confluence users are enterprise companies, and getting a self-hosted server up and running is too much pain to be bothered to deal with. This is a process problem. The steps to get one would be something like: - try and find the “provision a server” option in the corporate service portal (there probably isn’t one) - ask someone if they know how to provision one. Get a link…

> getting a self-hosted server up and running is too much pain And yet many of them self-host Confluence. And many other things. And provision servers all the time. And you have to provide a CC (or maybe PO) for Confluence in any case. And you can't just associate Confluence with a cost centre. And you have to budget it. And... literally every single one of your arguments applies just as much to Confuence.

It’s not that confluence doesn’t require a server, or a technological feature at all, it’s about the business processes.

The business is guided to build a setup where setting up confluence is no-friction. Whereas a one-off generic server is much higher in comparison.

Re: Ask HN: Why is Confluence Wiki Search so bad?

#126

Post by jfrunyon »

ivan_gammel wrote: post #106
jfrunyon wrote: post #74

Earlier quoted context omitted.

In corporate environment how do you not already have an admin who can handle this just like they handle any of your other self-hosted needs? I've never worked for a single company that didn't have something hosted internally.

Regardless of whether a company has an admin with necessary qualifications or not, their time is not free and can be used elsewhere. In the company where I work we do not have anything but network equipment in the server room (500 employees distributed across Europe). All „self-hosted“ solutions are on AWS instances behind VPN, and there are only four 3rd party systems of this kind, where investment in self-hosted se…

Of course their time is not free. Neither is the time of the SaaS provider's employees. What's your point?

Of course it's important to consider all the factors. That's important no matter what. The point is that people aren't considering all the factors because the reality is, the costs of SaaS are almost always higher.

You don't have any local backup, by the way? Oof.

Re: Ask HN: Why is Confluence Wiki Search so bad?

#127

Post by jfrunyon »

rablackburn wrote: post #125
jfrunyon wrote: post #72

Earlier quoted context omitted.

> getting a self-hosted server up and running is too much pain And yet many of them self-host Confluence. And many other things. And provision servers all the time. And you have to provide a CC (or maybe PO) for Confluence in any case. And you can't just associate Confluence with a cost centre. And you have to budget it. And... literally every single one of your arguments applies just as much to Confuence.

It’s not that confluence doesn’t require a server, or a technological feature at all, it’s about the business processes. The business is guided to build a setup where setting up confluence is no-friction. Whereas a one-off generic server is much higher in comparison.

"It's not any of the things claimed in the comment you were replying to, but I'm going to argue with you anyway"
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