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Ask HN: How do you not take criticism of your work personally?

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Re: Ask HN: How do you not take criticism of your work personally?

#111

I've a Manager who loves one thing - Ask questions. No answer ever comes from him, but he keeps on asking questions. And as you can imagine, I am always at the end of it giving him answers. If I ask clarification questions back, he counters that with a "Five Why" type questioning and most of the time I get frustrated, owns it up to give answers and cut the conversation. After a few months working under him, I started…

I personally like this Socratic approach, but if person A kept avoiding giving answers constantly, even if it’s clear that the other interlocutor is getting frustrated by this approach, then, to me, it means that person A is not able to give any answer in that domain and they think that their job can be done by a chatbot and by following an inflexible approach.

Re: Ask HN: How do you not take criticism of your work personally?

#112
post #95

At some point, I realized that there's a disconnect between "me" and "my work". My work is a result of circumstance, like, what my mood was when I did it, how well I know the particular domain, if I've seen solutions to similar problems before, what tools were available and understandable to me at the time. In other words, the quality of my work depends much more on what the particular task was, than on some inherent…

Do you have a hard rule against saying sorry? I apologize not for the mistake in my work, but for wasting other people's time and mental bandwidth.

Re: Ask HN: How do you not take criticism of your work personally?

#113
The best way is actually to turn the tables around and learn how to give other people feedback in a way that is effective. There are plenty of coaching and other courses you can do that can teach you some good techniques that you can apply.

A useful side effect of knowing how this stuff works is recognizing when others are being ineffective and clumsy. Lots of engineers are a bit deficient with their soft skills. And recognizing when people are shooting themselves in their feet by being passive aggressive, rude, or otherwise causing a lot of issues in day to day communications can help you distance yourself from those situations.

Re: Ask HN: How do you not take criticism of your work personally?

#114
I took project management lessons, it made me realized that a lot of things that goes wrong is systemic (knowledge transfer not done correctly, review processes not implemented correctly, timelines not well managed that leads almost mechanically to more bugs,... etc).

Re: Ask HN: How do you not take criticism of your work personally?

#115
post #112
post #95

At some point, I realized that there's a disconnect between "me" and "my work". My work is a result of circumstance, like, what my mood was when I did it, how well I know the particular domain, if I've seen solutions to similar problems before, what tools were available and understandable to me at the time. In other words, the quality of my work depends much more on what the particular task was, than on some inherent…

Do you have a hard rule against saying sorry? I apologize not for the mistake in my work, but for wasting other people's time and mental bandwidth.

Not a hard rule at all. What I meant, is that I don't apologize up front for making a mistake in my own work, for "writing code that does not work" or other things which could be interpreted as being the result of my lack of skill in my work, making mistakes is part of it, and fixing mistakes are too.

I will be the first to apologize for messing up something for someone else, or giving bad advice, or for taking a decision which lead other people down a wrong path. I'll also apologize, as soon as possible, and in front of others if they're there, if I said something that could be misunderstood or sounded harsh or brash. (Though, that really does not happen very often at all). I believe in modesty and dignity, and apologizing is part of that.

Re: Ask HN: How do you not take criticism of your work personally?

#116
The author is dead, the work is the work, and process creates the work.

If there's problems with the work, you can look for improvements to the process that made it.

If you're criticizing yourself or beating yourself up, you won't find what things could be done differently because you're too busy saying woe is me

Re: Ask HN: How do you not take criticism of your work personally?

#117
I realised long ago that I am not perfect, there are limits on my attention to detail, and my ideas are not always the best way to do things. If someone spots one of my momentary lapses of brain, they've done us both a favour. If they know a better way to do whatever we're trying to achieve, great.

If we can delete vast swathes of stuff I wrote last week or last year because something better comes along or we just plain don't need it any more, awesome.

Code is a liability, shipping a working product to the best of our team ability is important and (honest, well intentioned and useful) criticism is one good way to keep learning.

Re: Ask HN: How do you not take criticism of your work personally?

#119
As @dusted said, one important thing to remember is the disconnect - the work you do is a culmination of any number of factors on a given day. I couldn't agree more.

For me, the biggest thing though is trying to have a learning or improvement focused mindset. Understanding that most comments and every mistake you make are a step in a direction where you've learned something and gotten better. You, the codebase and the reviewer are all better for the experience.

Also - it IS okay to feel a little bad or frustrated when you've done a piece of work you're particularly proud of and it gets a lot of criticism. It's important to keep the above in mind, but it's also human. Don't feel bad for feeling bad. Just try to regulate it, and remember it's for the better of yourself and everyone.

Re: Ask HN: How do you not take criticism of your work personally?

#120
So for me, I take criticisms personally, but only personally. However, it comes across to others that I am upset with them and hence I have heard a lot during my career that "hey, we are very careful giving you feedback, because you can take it personally and react".

I don't know what to do, because I don't like burdening someone else, or failing myself to a point where someone has to give me feedback. Just a perfectionist attitude.

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