https://www.ticketsidekick.com/ I'm working on TicketSidekick having lots of fun with pinecone, chromadb, llms, aws serverless and golang! TicketSidekick is a smart support agent that manages tech support automatically across the entire incident lifecycle.
Turns out 2 companies do exactly this thing:
1. https://www.stack-ai.com/ 2. https://www.intercom.com/
pivoting to something else closing down ticketsidekick after a customer brought up stack-ai.