My Brother black-and-white laser is about ten years old. Pretty low volume of use from me, but it's held up well and is one of the most satisfying technology purchases I've ever made. If it stopped working, I would buy a Brother printer tomorrow without even looking at other brands. The printer industry is horrible, but also HP is toxic at every level and across every product and service. Just avoid.
Ask HN: Why is the printer industry so scammy?
101–110 of 213 posts
Re: Ask HN: Why is the printer industry so scammy?
#102Re: Ask HN: Why is the printer industry so scammy?
#103Re: Ask HN: Why is the printer industry so scammy?
#104Earlier quoted context omitted.
He may have been smart. Cost of printer with starter ink was occasionally cheaper then just getting new ink.
But the starter cartridges are probably only partially filled.
Re: Ask HN: Why is the printer industry so scammy?
#105Earlier quoted context omitted.
He may have been smart. Cost of printer with starter ink was occasionally cheaper then just getting new ink.
But the starter cartridges are probably only partially filled.
Re: Ask HN: Why is the printer industry so scammy?
#106My Brother black-and-white laser is about ten years old. Pretty low volume of use from me, but it's held up well and is one of the most satisfying technology purchases I've ever made. If it stopped working, I would buy a Brother printer tomorrow without even looking at other brands. The printer industry is horrible, but also HP is toxic at every level and across every product and service. Just avoid.
Re: Ask HN: Why is the printer industry so scammy?
#107This is in no way a defense of the printer industry’s odious tactics! I’m just pointing out the situation that made unscrupulous people consider those tactics.
Re: Ask HN: Why is the printer industry so scammy?
#108Cheap printers are sold at cost or at a loss. The companies make this up on ink cartridges. Obviously this creates an opportunity for third-party cartridges so your printer gets hundreds of firmware updates to try and defeat these cartridges and protect this business model. Ink is also wasted on things like cleaning the heads. This is by design.
But why does this model exist? Because consumers make a purchasing decision based on the sticker price not the total cost of ownership. You see this behaviour all over the price.
Why are their checked baggage fees, seat allocation fees, etc on airline seats? Because consumers make a decision based solely on the seat price.
Companies like McDonald's sell the burger at about cost. They make all their money on the drinks and fries. You can view the burger as almost a loss leader. A bunch of other stuff happens here too, like the medium drink exists solely to get you to buy the large drink (ie it looks like better value).
You should never, ever buy a cartridge printer. Ever. Instead, buy a tank printer. It's more expensive but you literally just pour ink into the wells. There's no firmware to stop you from doing this. It's much cheaper to run.
All the software for this is terrible unfortunately. There's really no incentive to improve it. Sadly no company has yet disrupted this market and forced change through competition. There was hopes Apple might do this at one point. It obviously never happened.
Re: Ask HN: Why is the printer industry so scammy?
#109This is what I use at home, a canon G-series printer. The "down side" of this is that the printers cost a fair bit more upfront. It's also not photo-grade quality. But with decent quality paper & high quality print settings it does just fine, and monochrome is no problem at all. I also don't consider the higher up front price to be an actual down side. I know I'm simply not getting the machine at a subsidy price, and in exchange I have to pay the true cost of the machine but have a much better user experience.