Ask HN: New RevOps guy wants to switch us from M365 to GSuite+Slack

well, infrastructure cannot be switched if people hate it. The same could be said about new setup in the future. If people are not able to find what they need, then its a training issue.

M365 or GSuite are collaboration stack that facilitates teams to work together. While it's a part of RevOps engine, its mostly backend. RevOps should focus on frontend process which is the order to cash workflow - the marketing efforts, sales pitch and customer success and how are there teams working together. RevOps has its own systemic flow that can be facilitated through CRM systems that can be customized to follow a blue print.

I just want to say that people shouldn't use tools they hate for most of their day.

> that would be a great idea since everyone hates using Teams, nobody knows where to find files in Sharepoint

Summarizes my experience in my new company, which is a Microsoft shop.

Though RevOps side, I don't see how this would make much difference. If cost cutting got so far, he can also propose switching to Mattermost+Jitsi+Nextcloud, hosted on Hetzner.

New tools aren't going to do anything that much better than the existing ones. Most professional suites do roughly the same things.

I'm much more concerned with a new hire, especially revOps, that shows up and their day 1 recommendation is to change productivity tooling for the whole company. Typically these big changes on day one kinda folks are tone def to the organization and culture, and don't always survive the backlash / fallout of their changes.

Encourage this person to start a little smaller, build a track record of impactful wins and use that track record to make bigger and bigger changes.

To answer your stack questions, people are successful with all sorts of tools - one stack isn't better or worse.