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Ask HN: Why does no one seem to care that AI gives wrong answers?

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Re: Ask HN: Why does no one seem to care that AI gives wrong answers?

#11

Lots of people care. From a coding perspective, proper technical systems already have checks and balances (e.g. test cases) to catch bad code, and is something that's important to have regardless of generative AI usage. From a creative/informational perspective, there are stories every day of hallucinations and the tech companies are correctly dunked on because of it. That's more product management error than AI erro…

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Re: Ask HN: Why does no one seem to care that AI gives wrong answers?

#13

Lots of people care. From a coding perspective, proper technical systems already have checks and balances (e.g. test cases) to catch bad code, and is something that's important to have regardless of generative AI usage. From a creative/informational perspective, there are stories every day of hallucinations and the tech companies are correctly dunked on because of it. That's more product management error than AI erro…

The fact that every AI-based company gets dunked-on for hallucination somewhat suggests that hallucination is a showstopper issue and in fact cannot be worked around.

Re: Ask HN: Why does no one seem to care that AI gives wrong answers?

#14

Lots of people care. From a coding perspective, proper technical systems already have checks and balances (e.g. test cases) to catch bad code, and is something that's important to have regardless of generative AI usage. From a creative/informational perspective, there are stories every day of hallucinations and the tech companies are correctly dunked on because of it. That's more product management error than AI erro…

The fact that every AI-based company gets dunked-on for hallucination somewhat suggests that hallucination is a showstopper issue and in fact cannot be worked around.

A "showstopper" issue is a QA term-of-art indicating an issue that the project cannot be pushed to production as long as it exists. The AI project managers made the calculation that the proportion of hallucination issues (and their consequences) is within acceptable bounds.

The tide is only turning recently on whether that's a good business tradeoff.

Re: Ask HN: Why does no one seem to care that AI gives wrong answers?

#15

Earlier quoted context omitted.

The fact that every AI-based company gets dunked-on for hallucination somewhat suggests that hallucination is a showstopper issue and in fact cannot be worked around.

A "showstopper" issue is a QA term-of-art indicating an issue that the project cannot be pushed to production as long as it exists. The AI project managers made the calculation that the proportion of hallucination issues (and their consequences) is within acceptable bounds. The tide is only turning recently on whether that's a good business tradeoff.

Nothing is a showstopper, if your quality-control is poor enough. The value of AI in industries with high-quality product management is inversely proportional to the quality of human input. In most well-paying careers, that makes AI obsolete from the get-go.

Re: Ask HN: Why does no one seem to care that AI gives wrong answers?

#17
When I was a kid there was this new thing that came out called Wikipedia. I couldn't convince anyone it was useful though because they pointed out it was wrong sometimes. Eventually they came around though.

AI is like that right now. It's only right sometimes. You need to use judgement. Still useful though.

Re: Ask HN: Why does no one seem to care that AI gives wrong answers?

#18
I haven't found a human that answers every single question correctly, either. You know whom to ask a question based off that person's domain of expertise. Well, AI's domain of expertise is everything (supposedly).

What gets difficult is evaluating the response, but let's not pretend that's any easier to do when interacting with a human. Experts give wrong answers all the time. It's generally other experts who point out wrong answers provided by one of their peers.

My solution? Query multiple LLMs. I'd like to have three so I can establish a quorum on an answer, but I only have two. If they agree then I'm reasonably confident the answer is correct. If they don't agree - well, that's where some digging is required.

To your point, nobody is expecting these systems to be infallible because I think we intuitively understand that nothing knows everything. Wouldn't be surprised if someone wrote a paper on this very topic.

Re: Ask HN: Why does no one seem to care that AI gives wrong answers?

#20
Probably for the same reason that tech hasn't improved anything in a long time.

Tolerable Pizza delivery is ruined. The Internet is a walled wasteland now. Far too much "content" that doesn't need to exist. Everything is an ad.

None of our lives have been improved by software.

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