Google is unsurprisingly more convenient if you're already using Google workspace.
Ask HN: Is there still a reason to use Okta for SSO? Okta vs. Google SSO
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Re: Ask HN: Is there still a reason to use Okta for SSO? Okta vs. Google SSO
#12I don't see why anyone would ever use Google anything for a business critical use. They seem allergic to providing customer support for anything other than advertising.
Entirely anecdotal, but we've been using Google Worksapce since it was called Google Apps and my experiences with their customer support have been fairly positive. At one point, I had a rep chat with me for about 45 minutes trying to figure out a bizarre problem, then we figured out that it was likely something outside of Google's control and instead of saying "we can't help with that", he setup a call about an hour later with an engineer and himself so we could verify. Turned out to be a DNS misconfiguration (a TXT record was double quoted from what I recall), but we struggled to figure that out and after a 30 minute call, we had it fixed and they emailed me a week later saying they had updated both internal and public support docs to include my edge case and had introduced a more descriptive error.
It's not the best support I've received in the IT sector (Linode has always been my favorite for that; I worry Akamai will ruin that though), but it was pretty close.
Re: Ask HN: Is there still a reason to use Okta for SSO? Okta vs. Google SSO
#13You want to enforce some more controls when you access to critical things, such as AWS, you can't with Google. It has no granular controls. Otherwise it's much easier. We use JumpCloud though, it's a mix between and more comprhensible.
Re: Ask HN: Is there still a reason to use Okta for SSO? Okta vs. Google SSO
#14If you already have sysadmin skills what's wrong with self-hosting an IdP like Zitadel or Keycloak?
Re: Ask HN: Is there still a reason to use Okta for SSO? Okta vs. Google SSO
#15does it count if you use Okta to log in to Google?
Re: Ask HN: Is there still a reason to use Okta for SSO? Okta vs. Google SSO
#16Google SSO does not support device passkeys such as Touch ID or Windows Hello. I'm sure that will change soon though
Re: Ask HN: Is there still a reason to use Okta for SSO? Okta vs. Google SSO
#17Just use goauthentik.io, it's awesome.
Re: Ask HN: Is there still a reason to use Okta for SSO? Okta vs. Google SSO
#18I don't see why anyone would ever use Google anything for a business critical use. They seem allergic to providing customer support for anything other than advertising.
To be fair, they do provide support including live chat if you have Google Workspace (previous called GSuite) subscription. There is no support if you are on free gmail.
Not if an automated system has incorrectly banned you
Re: Ask HN: Is there still a reason to use Okta for SSO? Okta vs. Google SSO
#19I don't see why anyone would ever use Google anything for a business critical use. They seem allergic to providing customer support for anything other than advertising.
I used to pay Google around $5/month for a single-user g suite business account.
As of a few years ago the support was surprisingly good. I could call even call them about issues outside the scope of g suite, like Google play store region setting bugs.
Re: Ask HN: Is there still a reason to use Okta for SSO? Okta vs. Google SSO
#20You want to enforce some more controls when you access to critical things, such as AWS, you can't with Google. It has no granular controls. Otherwise it's much easier. We use JumpCloud though, it's a mix between and more comprhensible.
When talking about controls are you referring to provisioning? What are some examples for missing controls?