See if your state has a Social Media liaison position/role, or even specifically a FB/IG liaison. I had no clue this was a thing until a relative's business IG account was hacked. No amount of screaming/begging or filling out all the forms helped, the liaison had her account restored in under a day.
Ask HN: Facebook Business Manager hacked and now locked out of accounts
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Re: Ask HN: Facebook Business Manager hacked and now locked out of accounts
#12Your centralized exploitative adtech business that exists at the expense of the well being of society is failing because another bigger centralized exploitative adtech business will not care about your well being?
Now you want a tech worker community who is among the people you track and exploit to help you get back to doing that.
I suggest you take this as an opportunity to seek out a living producing something that has a chance of being actually positive for society.
Re: Ask HN: Facebook Business Manager hacked and now locked out of accounts
#13I got similar situation with Twillio and we got fast response and full refund. Just saying :-)
Re: Ask HN: Facebook Business Manager hacked and now locked out of accounts
#14You don't have an account manager? You can't freeze the payment method?
We have spoken with several account managers, but they’ve ”forwarded the ticket to another team and can’t do anything more” The hackers are currently thrown out, so we’re not losing tens of thousands in revenue daily because they are spending it, but rather because the account is blocked we can’t run campaigns on behalf of our customers.
> we’re not losing tens of thousands in revenue daily because they are spending it, but rather because the account is blocked we can’t run campaigns on behalf of our customers.
Imagine centralizing your entire business, your employees' livelihoods, on a demonstrably terrible platform like Facebook.
Re: Ask HN: Facebook Business Manager hacked and now locked out of accounts
#15Did they bypass/disable 2FA or did they get the code somehow?
They probably stole the cookie from an active session via malware
Re: Ask HN: Facebook Business Manager hacked and now locked out of accounts
#16See if your state has a Social Media liaison position/role, or even specifically a FB/IG liaison. I had no clue this was a thing until a relative's business IG account was hacked. No amount of screaming/begging or filling out all the forms helped, the liaison had her account restored in under a day.
What? Which states DO have this? Never heard of this until just now.
Re: Ask HN: Facebook Business Manager hacked and now locked out of accounts
#17Sincerely, I hope your product fails and your company goes under. Screw adtech and screw your investors.
Re: Ask HN: Facebook Business Manager hacked and now locked out of accounts
#18> We’re an adtech business Get fucked.
No post body was provided.
Re: Ask HN: Facebook Business Manager hacked and now locked out of accounts
#19Your centralized exploitative adtech business that exists at the expense of the well being of society is failing because another bigger centralized exploitative adtech business will not care about your well being? Now you want a tech worker community who is among the people you track and exploit to help you get back to doing that. I suggest you take this as an opportunity to seek out a living producing something that…
Seeing this comment in the #1 spot makes me proud of the HN community.
Re: Ask HN: Facebook Business Manager hacked and now locked out of accounts
#20Your centralized exploitative adtech business that exists at the expense of the well being of society is failing because another bigger centralized exploitative adtech business will not care about your well being? Now you want a tech worker community who is among the people you track and exploit to help you get back to doing that. I suggest you take this as an opportunity to seek out a living producing something that…
Seeing this comment in the #1 spot makes me proud of the HN community.
And yet agreeing with a concise "get fucked" version results in downvotes, sadge