Live data from Hacker News

Ask HN: What on-call benefits do you get in your company?

news.ycombinator.com

11–20 of 33 posts

Re: Ask HN: What on-call benefits do you get in your company?

#11
MSP | New Zealand | paid $90/day for simply being on call, plus for any out-of-hours callouts we can choose (on a per callout basis) $100/hr with 50‰ lieu time OR $50/hr with 100% lieu time | my team's current rotation has us on call for 1 week out of every 8 weeks. Most weeks average 3-10 callouts.

I should add that we're all salary workers, the hourly rates mentioned are in addition to normal salary. Reading some of the other responses I'm feeling really fortunate.

Re: Ask HN: What on-call benefits do you get in your company?

#14
post #8

I've seen different definitions of "on-call". In my company, if you are "on-call", you work your regular hours, and after that you are "on-call" for emergency prod stuff. You get a 30% bonus on that day's salary for each day you are on-call. So if you're on-call 15 days, you get a 15% bonus for that month, if you're on call a week it's 7.5%, and of course, full month is 30%. There's no difference if you get called ev…

Thats a pretty dope scheme. What I did for employees as we did a rotating OPs on-call, was to give the on-call emp a friday or monday off on the week they aren't on call (to be arranged with the team) -- basically, if you were on call for a week 24/7 for that on call week... when it was not your on call week - you could pick a day off of your choice.

Yeah, as long as you don't get a lot of calls it's great.

What I'm having trouble figuring out is if in other companies (like yours) when you are "on-call" for a week, do you work or don't work regular 9-5 M-F? Or are you "on-call" for the entire week, with no other responsabilities, maybe similar to a doctor?

I'm assuming some companies do and some companies don't, but not sure...

Re: Ask HN: What on-call benefits do you get in your company?

#15

Industrial IoT company | Canada | $60/day ($65 on weekends) for simply being on call, plus any alarm/issue after-hours I get paid my hourly-salary-equivalent with a minimum of 3hrs no matter what the issue is | on-call 26 weeks of each year.

you are on call half of the year?

Re: Ask HN: What on-call benefits do you get in your company?

#17

Industrial IoT company | Canada | $60/day ($65 on weekends) for simply being on call, plus any alarm/issue after-hours I get paid my hourly-salary-equivalent with a minimum of 3hrs no matter what the issue is | on-call 26 weeks of each year.

you are on call half of the year?

You betcha. Once upon a time there was a 6-person rotation, now down to 2.

Re: Ask HN: What on-call benefits do you get in your company?

#18

I don't have a job where I need to be on-call, but as far as I'm aware those who are on-call at my company receive nothing except time off if (and only if) they're called in. I could be wrong, though. I've been on projects where people were dismayed that such an SLA would not be available, but life is too short, and my projects (mostly Python and R packages) are unlikely to break spontaneously as long as they're used…

Isn't that an incentive to break things on purpose and be called in more often?

Re: Ask HN: What on-call benefits do you get in your company?

#20
post #8

Earlier quoted context omitted.

Thats a pretty dope scheme. What I did for employees as we did a rotating OPs on-call, was to give the on-call emp a friday or monday off on the week they aren't on call (to be arranged with the team) -- basically, if you were on call for a week 24/7 for that on call week... when it was not your on call week - you could pick a day off of your choice.

Yeah, as long as you don't get a lot of calls it's great. What I'm having trouble figuring out is if in other companies (like yours) when you are "on-call" for a week, do you work or don't work regular 9-5 M-F? Or are you "on-call" for the entire week, with no other responsabilities, maybe similar to a doctor? I'm assuming some companies do and some companies don't, but not sure...

Not sure if you have ever been "on-call"

If you run a well org... "calls" for ;on-call ppl will be few - but the stress of being mentally "available 24/7" on the on-call position is greater than the stress of tactically dealing with the random event...

Thus, lets assume its your on-call week - and you are supposed to take yur SO for Dinner for [EVENT] (anivv, date-nite, familial thing) - etc...

Do you know how much emotional/mental stress that puts on the employee?

You want your top ops guy avail when you need him in a pinch and he is NOT the guy on call, but the SME who can only solve this X?

Yeah - you best treat them well, to ensure not noly THEY BUT THEIR ENTIRE FAMILIES RECOGNIZE THEIR VALUE.

How many douche-bag managers ONLY think about their emplyees contribution as pposed to the actual contribution their family sacrifices to your fucking company?

Their kids? THier wives/husbands/relationships?

GO FUCK YOURSELF IF YOU THINK IN ANY TERMS OTHER THAN ***HUMAN***

{I AM TALKING TO IT/OPs ON-CALL CULTURE IN GENERAL, NOT YOU IN SPECIFIC. IF You are an ops/SRE/DevOps/IT manager - heed my comment..

This is the reason every employee I have had wants to work with me again.

Family first. And if you live alone, Family First (you are your family. Take care of yourself)

Post reply on HN