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Ask HN: How to Sell Software?

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Re: Ask HN: How to Sell Software?

#11
I have no clue, but this is what I have tried, and what I'm now planning:

I built an open-source multiplayer online system; I made a game with it, together with a company that had an IP and used Unity, that sold 250.000 copies almost for free.

Now that the system was proven I tried selling it to bigger B2B clients, but failed because I didn't really want to. Instead I'm moving into making things closer to the consumer, a HTML5 client for 2D and a C+ client for 3D.

Recently I realized, if I don't have a way to charge customers the whole stack is not going anywhere so I'm now in the process of adding subscriptions through github sponsors and prepaid through itch.io.

Now my engines (2D and 3D) are nearing the point where making the games is the only remaining thing to do and getting started on that beyond solving the technical unknowns is really hard, procrastination hides in the undecided subjective details.

However I believe that the only thing you can do is to make good _finished_ products and learn. Eventually you will get a break and then you'll have to handle the other side of the coin: being successful. Which BTW is harder than most think.

The hardest part is to make the software so good that you are not ashamed of selling it. Then having the courage to actually sell it, put a price tag on the thing! The rest usually happens automatically eventually; people can sense if you want to sell things, and they will exploit that, in other words: people will buy what they can afford if they sense a good deal.

Selling works best if you are confident: the interface is proven and has little friction, but you need to figure that out manually by doing it. B2B and B2C are surprisingly similar if you remove the wrapping, it's still about "how much of your time will they take away"!

The end goal is to build something that works and makes money without taking any of your time.

TLDR: Figure out your interface so that underlying complexity can be provided simply without friction while pushing closer to the end customer!

The rest is luck.

Re: Ask HN: How to Sell Software?

#12
The question 0. to prepend to your list is: "How to dissociate between value of something to someone and the effort to implement it?". It appears that engineers are cursed of a chronic dismissive attitude toward things that weren't hard to make, because a lot of the most valuable things were hard to make.

This brings us to one helpful mindset is to get out of our own head, and consider the value of what we build from the perspective of the entities we build for. I say entities because I have this thing that I can delight a system whose input is the output of a differential amplifier I build with really low distortion, or a plant looking forward to being watered since the last time it has been.

So, after all that touchy feely stuff you probably know very well, as you have been building things that delight customers for a long time... Here are things you can do:

1. Get into more sales meetings if you can in order to witness and pick up from what people who consistently do it.

2. Offer technical help to your own salespeople and marketing people who are selling the very product you built. You have deep technical knowledge and you can be of real help for them to explain things. They will tell you about common objections or questions that prospects are throwing at them, and your input can be valuable. Why a specific bug fix or feature is important, etc.

3. Learn from your own salespeople and marketing people about how they're selling the product/features you built.

Re: Ask HN: How to Sell Software?

#14
1. It's easier if you have worked in the domain. If not make a list of top 50 companies who might need your product. Use linkedin to find the CXOs of those companies who have the power to say yes or no. Approach them thru mutual contacts or directly.

2. You have to explain the benefits of your product. Benefits should be much greater than the cost. Good thing with SAAS is that commitment needn't be long . One popular theme is "your software increases efficiency" of employees .

Good luck.

Re: Ask HN: How to Sell Software?

#15
Read books. See what works for you. The firs thing is to decide acquisition method. Inbound or outbound?

Inbound is great if you are well known inthe space. Else it's slow. If you don't have a large network reach out to people.

Find the right channels that would work for you. Read https://brianbalfour.com/ he has a page for learning to be customer acquisition expert. Lots of good recommendations.

Most companies survive on a single channel. So you must find which one is that for you.

If your only way to reach prospects is ads, you must have a good price on your product . High LTV to support CAC.

If your users are active on LinkedIn. Then try apps like clickedIn.

If your prospects read emails (e.g. marketing, swe ) then try cold outreach. Read more on lemlist.com

Join Facebook groups where SAAS founders hang out. You might find more tricks.

If you dont have sales experience then focus on product led growth. Read the book.

Regardless of sales, you must have good grasp of marketing even if you intend to drive product led growth.

Good luck.

Re: Ask HN: How to Sell Software?

#16
Ladders and funnels.

Figure out how to get people into the funnel. Then figure out how to get them to climb the ladder.

Think of motivation.

Also, go read the Way of the Wolf. Best salesbook there is.

If you have time, any video about Dan Kennedy on youtube is gold. Study the content of the videos.

Re: Ask HN: How to Sell Software?

#17
>1. How to find customers?

>2. How to sell?

>Let me know your experience and how you learned to sell software.

IMHO, you've got this backwards. If you don't know the answers to these questions you shouldn't be writing the software. It means you haven't identified demand or market fit. Do that first and then write your software.

Re: Ask HN: How to Sell Software?

#18
You should take a look at "Founding Sales: The Early-Stage Go-To-Market Handbook"[0] by Pete Kazanjy.

I haven't read the book myself, but I know some of the other books Holloway has published are high quality and filled with great advice.

Disclaimer: I am writing an unrelated book that will be published on Holloway early next year.

[0]: https://www.holloway.com/b/founding-sales

Re: Ask HN: How to Sell Software?

#19
https://www.unusual.vc/field-guide Full disclosure: I work for AppDynamics and this is our founder's VC field sales guide.

It perfectly articulates on a high level, how to build a sales force and the metrics / GTM for B2B selling. Another thing to keep in mind is your product and target audience. This will help you figure out your Pipeline Generation. Feel free to PM me, I have been in B2B software sales (I was also a software engineer previously) and I would love to help / guide you.

A16Z - Love their blogs and articles. Here is my favorite one for Enterprise Selling: https://a16z.com/2020/07/29/growthsales-the-new-era-of-enter...

Re: Ask HN: How to Sell Software?

#20
Just call and email your target market. Honestly most of the time people don't want to do it, but that's all you have to do. And it's hard. But hammer away at it. Also approaching clients on LinkedIn. You can arrange to speak at events as well and produce great content for online marketing, but in the end, just contact people directly.
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