Live data from Hacker News

Ask HN: Anyone from Apple here? It's impossible to enroll the dev program

news.ycombinator.com

11–20 of 39 posts

Re: Ask HN: Anyone from Apple here? It's impossible to enroll the dev program

#12
You are not the only one, it tooks me weeks to get an account setup, I kept getting the same error message as you even after trying multiple good credit cards.

After contacting support several times, we were finally able to get me signed up by enrolling via the iOS developer app.

It was a very painful, time wasting process!

Re: Ask HN: Anyone from Apple here? It's impossible to enroll the dev program

#13
post #3

Have you tried contacting Apple customer service?

yes, I sent them a message, here is what they said:

" If you cannot resolve the issue through your financial institution and have received confirmation from Apple that your order could not be completed, you may place a new order using a different payment method. To prevent further issues, please follow these steps: • Use the latest version of Safari and clear cache and cookies before accessing the payment page. • Before placing the new order, notify your financial institution that you are expecting a charge from Apple and confirm that your billing information is accurate. • Be sure to use a payment method that is accepted for developer purchases in your region, as presented during the purchase process. • Confirm that all payment details match the information on file with your financial institution when submitting the new order."

----

I followed all the steps, carefully. Today is the seventh time I tried and it's the same. I've never had any problems with the cards or the bank and they tried to help me but it seems Apple is special.

Anyway, if I call Apple support and they solve the problem, I don't want to have to do this every year... I don't want to beg apple to approve my payment every year. This is not how it should work.

Re: Ask HN: Anyone from Apple here? It's impossible to enroll the dev program

#14

Are you from Europe? Maybe they want to get away from Wirecard after their meltdown [1] and their new provider is not that good. Just speculating, not that I know anything. [1] https://techcrunch.com/2020/06/25/house-of-wirecard-insolven...

Can't read the article, but if they recently switched payment processors for Europe for the dev program maybe they switched to Digital River?

They're famous for having extremely paranoid anti fraud checks to the point that I don't even attempt to pay for something through them any more. (e.g.: the card that i use for the app store, amazon, steam etc wasn't good enough for guild wars 2).

Re: Ask HN: Anyone from Apple here? It's impossible to enroll the dev program

#15

Are you from Europe? Maybe they want to get away from Wirecard after their meltdown [1] and their new provider is not that good. Just speculating, not that I know anything. [1] https://techcrunch.com/2020/06/25/house-of-wirecard-insolven...

This is something I’ve heard people complaining about for months, so it’s unlikely to be related to the recent issues with Wirecard.

Re: Ask HN: Anyone from Apple here? It's impossible to enroll the dev program

#16
A bit if a tangent, but a company I worked with recently had an issue enrolling in the Enterprise dev program.

It's a large company with thousands of employees, so definitely enterprise scale. They heard nothing for months after applying, and weren't able to find any way to chase the application. Eventually Apple got back to them to say the company didn't meet the Enterprise program requirements. The company asked which requirement they didn't meet, because it was plain that they did in fact meet all the requirements - Apple wouldn't say! They said their decision was final, and they wouldn't say why.

Absolutely crazy.

Re: Ask HN: Anyone from Apple here? It's impossible to enroll the dev program

#18
post #16

A bit if a tangent, but a company I worked with recently had an issue enrolling in the Enterprise dev program. It's a large company with thousands of employees, so definitely enterprise scale. They heard nothing for months after applying, and weren't able to find any way to chase the application. Eventually Apple got back to them to say the company didn't meet the Enterprise program requirements. The company asked wh…

That's when you register a new company to act as an in-between...

Re: Ask HN: Anyone from Apple here? It's impossible to enroll the dev program

#19

Are you from Europe? Maybe they want to get away from Wirecard after their meltdown [1] and their new provider is not that good. Just speculating, not that I know anything. [1] https://techcrunch.com/2020/06/25/house-of-wirecard-insolven...

I'm from Europe. I don't know what provider they use but my cards work with iTunes/app store. I pay monthly for icloud and I bought dozens of apps and games.

Re: Ask HN: Anyone from Apple here? It's impossible to enroll the dev program

#20
post #16

A bit if a tangent, but a company I worked with recently had an issue enrolling in the Enterprise dev program. It's a large company with thousands of employees, so definitely enterprise scale. They heard nothing for months after applying, and weren't able to find any way to chase the application. Eventually Apple got back to them to say the company didn't meet the Enterprise program requirements. The company asked wh…

That's when you register a new company to act as an in-between...

Having to register a new company to try to enroll seems a tad excessive, and certainly shouldn't be necessary.
Post reply on HN