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Ask HN: Review my startup - GrexIt: Build a Knowledge Base out of your email

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Re: Ask HN: Review my startup - GrexIt: Build a Knowledge Base out of your email

#11
post #9
post #6

Well done. Great concept. I see this being very useful for Teams.

Thanks. There's a lot of useful stuff that the tool does: - When you've added a discussion once to GrexIt, it will automatically keep track of any follow-up emails that you might receive on the discussion after you added it to GrexIt, and pulls them in automatically. - If two people in your company are discussing something, GrexIt will not allow BOTH of you to add the discussion to GrexIt - so it takes care of duplic…

This is great for dealing with clients. If I have a team and only 1 person from that team is in direct contact with that client, suddently GrexIt can allow the team to instantly see what the client has sent directly to the person in contact. Great if that person is on vacation or out for the day. Keeps business going.

Re: Ask HN: Review my startup - GrexIt: Build a Knowledge Base out of your email

#12
post #11
post #9

Earlier quoted context omitted.

Thanks. There's a lot of useful stuff that the tool does: - When you've added a discussion once to GrexIt, it will automatically keep track of any follow-up emails that you might receive on the discussion after you added it to GrexIt, and pulls them in automatically. - If two people in your company are discussing something, GrexIt will not allow BOTH of you to add the discussion to GrexIt - so it takes care of duplic…

This is great for dealing with clients. If I have a team and only 1 person from that team is in direct contact with that client, suddently GrexIt can allow the team to instantly see what the client has sent directly to the person in contact. Great if that person is on vacation or out for the day. Keeps business going.

Right. Support is one of the strongest use cases. GrexIt also covers you if 3 months down the line this guy leaves your company, or you have one more guy to augment the support team, who needs to access the history of discussions or support requests.

Re: Ask HN: Review my startup - GrexIt: Build a Knowledge Base out of your email

#14

Hmmm.. first thing that comes to mind? Consultant KT (Knowledge Transfer). To be honest, I didn't look into your idea, but I recall all of the lost Knowledge whenever a consultant left; especially Dev consultants.

Totally. Thats definitely one aspect the product can help with :)

Do look at the 2.5 minute video. It give a quick, and probably entertaining intro to what the product does.

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