11–20 of 24 posts
This is in the FAQ: https://news.ycombinator.com/newsfaq.html . If the unban link described there doesn't work for you, please email us and we'll take care of it. I'm sorry that this is necessary, btw. We hate it when legit users get blocked, but HN is also hit by a ton of crawlers and it's hard to distinguish the two. Since our app server runs on a single core, we don't have a drop of spare performance. Some big imp…
This is in the FAQ: https://news.ycombinator.com/newsfaq.html . If the unban link described there doesn't work for you, please email us and we'll take care of it. I'm sorry that this is necessary, btw. We hate it when legit users get blocked, but HN is also hit by a ton of crawlers and it's hard to distinguish the two. Since our app server runs on a single core, we don't have a drop of spare performance. Some big imp…
Just curious--why is HN run on only a single core?
What does the Network Panel say in terms of HTTP status code?
curl -v https://news.ycombinator.com
This is in the FAQ: https://news.ycombinator.com/newsfaq.html . If the unban link described there doesn't work for you, please email us and we'll take care of it. I'm sorry that this is necessary, btw. We hate it when legit users get blocked, but HN is also hit by a ton of crawlers and it's hard to distinguish the two. Since our app server runs on a single core, we don't have a drop of spare performance. Some big imp…
Wow. Couple of questions :
* where is the server hosted and do you have a db server and maybe a cache server as well? What are the specs of the server?
* how much traffic does HN receive? Daily or monthly hits.
> Some big improvements which we've been working on for months will hopefully roll out soonish
If you're allowed to talk about it, what are the improvements?
This is in the FAQ: https://news.ycombinator.com/newsfaq.html . If the unban link described there doesn't work for you, please email us and we'll take care of it. I'm sorry that this is necessary, btw. We hate it when legit users get blocked, but HN is also hit by a ton of crawlers and it's hard to distinguish the two. Since our app server runs on a single core, we don't have a drop of spare performance. Some big imp…
Just curious--why is HN run on only a single core?
Earlier quoted context omitted.
> note that they simply won't reply to you if they get busy or don't feel like it. That is misleading. We reply to almost all emails, and whenever we don't there is a specific reason. "Not feeling like it" doesn't enter into it. It is true that we sometimes get busy, but the email replies which that delays are the ones that require some careful thought. Straightforward issues like an IP blockage are easier to take ca…
I didn't mean to be misleading. You're right – when I doxxed myself and I emailed you about it, you took care of it instantly. Thank you for that. I meant, your time is finite, and you can't possibly respond to every email. It's not a slight against you. It's just a scaling problem. But yes, "if they don't feel like it, they won't respond" was a poor choice of words. This is a bit of a tricky comment, since you've ki…
Requests like these are better sent to hn@ycombinator.com, but note that they simply won't reply to you if they get busy or don't feel like it. From my testing, HN has various anti-abuse features to prevent people from creating accounts to dodge bans or moderation penalties. E.g. if you create an account using Opera's VPN, your account's comments will all show up as [dead]. Perhaps they believe that there's no valid…
> Requests like these are better sent to hn@ycombinator.com, but note that they simply won't reply to you if they get busy or don't feel like it. In my experience, the response rate is 100%. Responses are thoughtful, professional, respectful, and even friendly, and they obviously read through even longer messages. It's probably the best customer service of any organization I patronize, besides my attorney who charges…
Not only that, but @dang's tears cure cancer. Sadly, @dang is so tough that he never cries! @dang has also counted to infinity. Twice! @dang can also strangle you to death with a cordless phone...
Earlier quoted context omitted.
> Requests like these are better sent to hn@ycombinator.com, but note that they simply won't reply to you if they get busy or don't feel like it. In my experience, the response rate is 100%. Responses are thoughtful, professional, respectful, and even friendly, and they obviously read through even longer messages. It's probably the best customer service of any organization I patronize, besides my attorney who charges…
In my experience, the response rate is 100%. Responses are thoughtful, professional, respectful, and even friendly, and they obviously read through even longer messages. It's probably the best customer service of any organization I patronize, besides my attorney who charges a bit more. Given the number of users, the size of the staff and, knowing HN, probably users' demanding nature, I'm impressed. Not only that, but…
This is in the FAQ: https://news.ycombinator.com/newsfaq.html . If the unban link described there doesn't work for you, please email us and we'll take care of it. I'm sorry that this is necessary, btw. We hate it when legit users get blocked, but HN is also hit by a ton of crawlers and it's hard to distinguish the two. Since our app server runs on a single core, we don't have a drop of spare performance. Some big imp…
Just curious--why is HN run on only a single core?
This is in the FAQ: https://news.ycombinator.com/newsfaq.html . If the unban link described there doesn't work for you, please email us and we'll take care of it. I'm sorry that this is necessary, btw. We hate it when legit users get blocked, but HN is also hit by a ton of crawlers and it's hard to distinguish the two. Since our app server runs on a single core, we don't have a drop of spare performance. Some big imp…
If it was something you guys did, awesome, thanks!