Ask HN: What has your experience been like with Indian developers?

From my experience, whenever a team of Indian developers are hit or miss, it's usually due to management not knowing how to communicate the goals clearly to them. And usually in conjunction with not realizing the people you pick to do the job are just as important as the budget.

I worked for a web development agency. I guess you can call it a typical outsourcing shop. The headcount of the US office is something like, two managers/C-levels for one local designer or one programmer. The majority of the programming gets done by Indians. Communication is very delayed. The management doesn't seem to care about follow-up with their clients after the website is done. A client even gave a bad review of the company saying that their SEO traffic dropped by 40% after the new launch and had to go with another agency to undo the damage.

How's it racist? Aren't there people of a variety of races that live in India?