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Ask HN: “Didn't know I needed this. Now I can't work without it”

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Re: Ask HN: “Didn't know I needed this. Now I can't work without it”

#2
I just went to the site and looked at it.

Your demo is confusing and not very communicative to me. Even after seeing it I couldn't figure out what you were trying to communicate with it.

I think you'd do better to have a video demo showing a specific use case, and explaining better how it works.

Also, Facebook sdk is complaining about an invalid app id.

BTW -- I am on a mac using chrome on the site, if that helps as far as the demo experience.

Re: Ask HN: “Didn't know I needed this. Now I can't work without it”

#4

I just went to the site and looked at it. Your demo is confusing and not very communicative to me. Even after seeing it I couldn't figure out what you were trying to communicate with it. I think you'd do better to have a video demo showing a specific use case, and explaining better how it works. Also, Facebook sdk is complaining about an invalid app id. BTW -- I am on a mac using chrome on the site, if that helps as…

Understood. You're right, a video is definitely better than the current demo for showing how it works. I'll look into the Facebook problem too. Seamed to work fine. Thanks a lot for the input!

Re: Ask HN: “Didn't know I needed this. Now I can't work without it”

#5
post #3

You're trying to upsell the act of taking a screenshot. From that perspective, you have about thirty seconds of my attention before I close the tab. Your site has a B2B design for a B2C product.

So, it needs to become clear what it does in under 30 secs, preferably in the header. Ok. Why do you think the website has a B2B design?

Re: Ask HN: “Didn't know I needed this. Now I can't work without it”

#6
post #3

You're trying to upsell the act of taking a screenshot. From that perspective, you have about thirty seconds of my attention before I close the tab. Your site has a B2B design for a B2C product.

So, it needs to become clear what it does in under 30 secs, preferably in the header. Ok. Why do you think the website has a B2B design?

Because if it was B2C you would be treating the customer like an ADHD addled child. You should have a 3 or 4 pane slideshow above the fold that explains why they need your app.

Re: Ask HN: “Didn't know I needed this. Now I can't work without it”

#7
post #6

Earlier quoted context omitted.

So, it needs to become clear what it does in under 30 secs, preferably in the header. Ok. Why do you think the website has a B2B design?

Because if it was B2C you would be treating the customer like an ADHD addled child. You should have a 3 or 4 pane slideshow above the fold that explains why they need your app.

Fair enough :) Ill a/b test it with a few versions. Thanks!

Re: Ask HN: “Didn't know I needed this. Now I can't work without it”

#8
post #6

Earlier quoted context omitted.

So, it needs to become clear what it does in under 30 secs, preferably in the header. Ok. Why do you think the website has a B2B design?

Because if it was B2C you would be treating the customer like an ADHD addled child. You should have a 3 or 4 pane slideshow above the fold that explains why they need your app.

Slideshows suck. Don't hide important information behind a slideshow.

Re: Ask HN: “Didn't know I needed this. Now I can't work without it”

#9
Just a quick list:

1. You use the name "snapshots" in the header, yet call it a Snap everywhere else.

2. You don't outright define what a Snap is anywhere on the page. I have to infer what it is from the screenshots and specific, single words you use.

3. Platforms in the header are disjointed. Put both on one side. Information should be modular--the OS X/iOS parts should be close together--so the user doesn't have to look around for it.

Re: Ask HN: “Didn't know I needed this. Now I can't work without it”

#10
post #9

Just a quick list: 1. You use the name "snapshots" in the header, yet call it a Snap everywhere else. 2. You don't outright define what a Snap is anywhere on the page. I have to infer what it is from the screenshots and specific, single words you use. 3. Platforms in the header are disjointed. Put both on one side. Information should be modular--the OS X/iOS parts should be close together--so the user doesn't have to…

Very good points. Thank you!
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