Just launched our app, DormChat. Getting good traction. Now what?
That's the oversimplified thought process. What I'm curious to hear though is personal experiences on what you did for the days, weeks, month, after launch.
Ask HN: What did you do after launching app...
1–10 of 11 posts
Re: Ask HN: What did you do after launching app...
#2Listen to your customers.
Re: Ask HN: What did you do after launching app...
#3I spent a year or two building out the app, growing the user base, and adding new features. After that, my focus redirected to improving server performance with the growing traffic, handling support for users, refactoring code, managing advertising campaigns, A/B testing affiliate offers, and trying to develop a long term plan to stay relevant.
In short, my time went from building an app, to building a business.
Re: Ask HN: What did you do after launching app...
#4I spent a year or two building out the app, growing the user base, and adding new features. After that, my focus redirected to improving server performance with the growing traffic, handling support for users, refactoring code, managing advertising campaigns, A/B testing affiliate offers, and trying to develop a long term plan to stay relevant. In short, my time went from building an app, to building a business.
How large of a team?
Re: Ask HN: What did you do after launching app...
#5I guess to elaborate, I'm more or less a one man team. (outsourced some development)
User8712's outline is great. Still would love to hear more stories but also curious about the people aspect. When did your company bring in additional co-founders/employees/support? Did you outsource any of this to minimize cost? What thresholds of users did it take? etc.
Re: Ask HN: What did you do after launching app...
#6I spent a year or two building out the app, growing the user base, and adding new features. After that, my focus redirected to improving server performance with the growing traffic, handling support for users, refactoring code, managing advertising campaigns, A/B testing affiliate offers, and trying to develop a long term plan to stay relevant. In short, my time went from building an app, to building a business.
How large of a team?
One. I have enough work for 4 or 5 people, but I prefer to keep going solo. It slows growth a bit, but I don't have the headaches of managing employees, and it allows for more freedom in my daily schedule.
Re: Ask HN: What did you do after launching app...
#7Earlier quoted context omitted.
How large of a team?
One. I have enough work for 4 or 5 people, but I prefer to keep going solo. It slows growth a bit, but I don't have the headaches of managing employees, and it allows for more freedom in my daily schedule.
Ever bring in anyone in a consultant type role? i.e. just to advise on a certain aspect (UX, UI) or to help with increases in workflow.
Re: Ask HN: What did you do after launching app...
#8Listen to your customers.
Agreed. Now it's about managing time/resources. Can't give everyone everything.
Re: Ask HN: What did you do after launching app...
#9Earlier quoted context omitted.
One. I have enough work for 4 or 5 people, but I prefer to keep going solo. It slows growth a bit, but I don't have the headaches of managing employees, and it allows for more freedom in my daily schedule.
Ever bring in anyone in a consultant type role? i.e. just to advise on a certain aspect (UX, UI) or to help with increases in workflow.
Nope, I'm fairly confident in my ability to direct the site in the right direction, and to handle the development side of things.
1. I do have volunteers that assist with support. The app brings in roughly 50,000 support tickets a year, so their help is important.
2. I try to automate everything. Anything that goes to support needs to be handled with the click of a button. Otherwise the smallest task becomes overwhelming when you multiply it by countless users. If I can't automate the task, I try to find a way for the community to get involved in helping.
3. All important changes are reviewed by the community. I consult with the users regarding any design or interface changes. However, users are against the idea of change, and they don't typically know what's best for them. My job is to sort through their feedback, and to make the final decision.
Re: Ask HN: What did you do after launching app...
#10Earlier quoted context omitted.
Ever bring in anyone in a consultant type role? i.e. just to advise on a certain aspect (UX, UI) or to help with increases in workflow.
Nope, I'm fairly confident in my ability to direct the site in the right direction, and to handle the development side of things. 1. I do have volunteers that assist with support. The app brings in roughly 50,000 support tickets a year, so their help is important. 2. I try to automate everything. Anything that goes to support needs to be handled with the click of a button. Otherwise the smallest task becomes overwhel…
All great info. Thank you.