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Ask HN: Running a hackathon and someone's laptop got stolen, what should we do?

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Ask HN: Running a hackathon and someone's laptop got stolen, what should we do?

#1
I'm one of the organizers of PennApps, which takes place in our university building. Someone left a laptop unattended, and it was stolen. This is unprecedented - we've never had any thefts in the previous 6 iterations of the hackathon. However, it's a lot bigger this time around (1000+ students), and people are a bit more spread out. We have security measures in places and guards around the building, but there are definitely entrances to the building where people can get in when someone is leaving, without having access.

My question is - what is the appropriate response to something like this happening? We want to help the person who had their computer stolen have a positive experience, but we also don't want to create adverse incentives.

Re: Ask HN: Running a hackathon and someone's laptop got stolen, what should we do?

#4
I've never been to a PennApps Hackathon, but from what you describe (1000+ people), I'd imagine that it's pretty much impossible for event organizers to prevent this. I think the key here is the 'left unattended' part of the scenario. The solution would be to tell the teams not to leave the equipment unattended. It's unfortunate, but a reality of life (even at a Hackathon with a great community); There are bad people out there. I've been to quite a few Hackathon / Startup Events (granted, much smaller), but I've never left my equipment unattended. I consider it a part of Teamwork, Communication, and Organization. If someone from the Team isn't there to watch the equipment, then it comes with me or gets packed up and put away somewhere safe.

Re: Ask HN: Running a hackathon and someone's laptop got stolen, what should we do?

#5
Tough call.

Definitely add a new section to the promo materials / introduction talk to remind people to watch their stuff, and that you're not responsible.

It's the person's fault for leaving their stuff unattended (everybody should know not to do that in a university building, even during special event). But you might chip in and help/replace it, as long as its just this once.

Re: Ask HN: Running a hackathon and someone's laptop got stolen, what should we do?

#6
If I was the participant with the stolen laptop, I'd first of all be really bummed out over not having the opportunity to participate in the hackathon because of stolen gear. I'd try to find them a computer they can use to hack on, and hopefully they didn't lose any work.

I don't know what to say about the stolen gear itself. People should take responsibility for protecting their own stuff, but that's a real challenge over a weekend non-stop sort of event, especially of that size. People need to eat, sleep, etc. I guess it's a lesson learned to have clear disclaimers of responsibility for future ones, and I'm not sure what to say about replacing that participant's computer. Not a fun situation, and it's hard to find fault on anyone (except the thief, of course).

Re: Ask HN: Running a hackathon and someone's laptop got stolen, what should we do?

#7
Two choices IMO, 1) if you can afford it, replace the laptop. 2) If you can't afford it, then take up a collection from the attendees. As for adverse incentives, you should always presume that people are honest and good. However, to cover yourself (and it is a good idea anyways), make them fill out a police report. Keep a copy on file for yourself. This would give any would be profiteer pause, as there are real consequences to filing a false police report.

Re: Ask HN: Running a hackathon and someone's laptop got stolen, what should we do?

#8
post #7

Two choices IMO, 1) if you can afford it, replace the laptop. 2) If you can't afford it, then take up a collection from the attendees. As for adverse incentives, you should always presume that people are honest and good. However, to cover yourself (and it is a good idea anyways), make them fill out a police report. Keep a copy on file for yourself. This would give any would be profiteer pause, as there are real conse…

Taking up a collection is a good idea, gets everyone on their toes about watching each other's backs, and puts the responsibility on the entire community. If each participant threw in a buck or two, that's a new MacBook Pro.

Re: Ask HN: Running a hackathon and someone's laptop got stolen, what should we do?

#9
Relying on perimeter security is a folly. Believe it or not, there's an intersection of people who are are interested in both the hackathon and opportunistically stealing laptops. As your event scales, the chance of having these people increases while group-wide empathy decreases.

Re: Ask HN: Running a hackathon and someone's laptop got stolen, what should we do?

#10
On a community-basis, reporting widely and promptly about unfortunate events via your typical channels is important and a strong community-safety-measure, as well as an opportunity for safety-awareness and for participants and others to make-whole and contribute toward the losses that one or more community- or event-participants have had.

It is not so great that the possibility of the difficulty described by the original poster had not been thought of in advance, and that a clue and a policy is now needed after the fact.

Standard cautions to participants as a matter of policy are appropriate for all public events and occasions.

This is because no project or event can afford to suggest or create a culture that implies that the project is able to assume that participating individuals will be made whole from failing to attend to their valuable assets, whether they be computers, mobile phones, wallets, coats, hats or their bodies; further it is appropriate to warn all participants that civil authorities may be called upon to intervene or participate when inappropriate activity is discovered or reported.

A project or event code-of-conduct is appropriate, and having a policy guiding organizers and empowering all volunteers and participants to act against against miscreants with inappropriate behaviors is also a community-building and safety-building experience, in addition to the event's particular mission.

More generally, as a community-empowering project and event, an important measure, towards community-building, safety, and inclusiveness includes noticing populations that are desired and not always well-recognized, and dedicating your event toward providing a harassment-free conference experience (since property-stealing is a harassment) for all individuals, regardless of gender, sexual orientation, gender identity, disability, physical appearance, body size, race, or religion. This invites all participants to act individually when inappropriate behavior occurs.

This is a typical class of policy and notice that universities resort to, in anticipation of an occasion when a member of its population of students, staff, or professors is discovered to be acting beyond social, legal or ethical norms.

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