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Ask HN: How to show a not “so perfect” MVP to potential customers?

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Ask HN: How to show a not “so perfect” MVP to potential customers?

#1
Hello.

I know that MVP is not about the finished product, but you need at least to show some reliable experience to potential customers.

I have an MVP in the AI field, but in order to have accuracy and a fully satisfactory experience, it requires some conditions, because it deals with random variables that I still don't have full control over (i.e: I need people to speak with good diction/utterance).

How can I present this to potential customers so "random variables" wouldn't discredit my product?

Re: Ask HN: How to show a not “so perfect” MVP to potential customers?

#2
As a general rule, smoke and mirrors anywhere there are rough edges. In your case, if your demo does not work under less-than-ideal speech recognition conditions, I would not let them speak to the prototype. You could ask the audience for queries and speak them yourself.

Re: Ask HN: How to show a not “so perfect” MVP to potential customers?

#3
MVP implies that you show them the most valuable feature. It can simply be a mockup too!

What you need, in my opinion, is basically your core proposition. Like if you build a killer robot, showing that it can hit any target you click on, is nice.. even though it might not be able to move.

If its a webapp, don't focus on solved problems, like Logins or SSO but rather show me what your "x for y" can do. After all the products you do actually buy are the ones, you think, will solve your problems.

Re: Ask HN: How to show a not “so perfect” MVP to potential customers?

#5

As a general rule, smoke and mirrors anywhere there are rough edges. In your case, if your demo does not work under less-than-ideal speech recognition conditions, I would not let them speak to the prototype. You could ask the audience for queries and speak them yourself.

Adding to this if voice recognition is just the first part of a process can you eliminate it? Can you show them an example of how to use it based on text? For example “type your command/query” instead of speaking it.

Re: Ask HN: How to show a not “so perfect” MVP to potential customers?

#8
Like I said on another thread:

Instead, every "MVP" project I've been on has ended up as the final shipped product. Often with no further improvements at all, let alone anything the user asked for. Big Agile really has poisoned the industry.

Basically you need to be very careful. Like another comment said it could even be just mock-ups which are much easier to change.

Re: Ask HN: How to show a not “so perfect” MVP to potential customers?

#9
Who is your ideal customer base and how large/expensive are they? I believe that matters. If you're selling b2b or similar, (infrequent but expensive contracts with a bit of back and forth) I find they tend to be okay with drawbacks like that if A) you can prove value higher than the price regardless of those drawbacks and B) you document the drawbacks well.

I haven't dealt with the opposite end of the customer spectrum, low cost sales/subscription. But from my experience as a consumer I feel like they are more hostile towards those sorts of drawbacks unless your marketing is extremely clear about them.

Re: Ask HN: How to show a not “so perfect” MVP to potential customers?

#10
They won't mind obvious issues as long as you can show progress towards solving their pain point.

In 2010 I worked on a 3D audio mixing software. The first beta crashed every 30-60 minutes, losing any unsaved data. People truly hated that. But mixing for 22 speakers + 2 LFE by hand was still an order of magnitude more painful than dealing with our buggy beta.

So our customers were (rightfully!) complaining all the time. Yet none of them was willing to wait for the first stable release. After trying the beta, they were hooked.

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