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Ask HN: What people skills do you wish you learned earlier in your career?

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Ask HN: What people skills do you wish you learned earlier in your career?

#1
For the past several years I've been putting in a lot of time into learning and sharing people skills (without the bullshit).

I'm interested in skills from dealing with your own emotions, through communication with close co-workers to high-stakes negotiating.

I'm curious: what are some people skills that you wish you had learned earlier in your career or that you wish your co-workers had easier access to?

Also: what are your favorite books and/or other resources that helped you?

Re: Ask HN: What people skills do you wish you learned earlier in your career?

#2
We were born with 2 ears and 1 mouth - listen more than you speak... I found that this drives all other areas of interpersonal interaction: you need to understand where someone else is coming from / what their motivations are before trying to "fix" things or "pitch" them... sometimes people just want to be heard above all else

Honestly and simplicity are the best policy. Don't bs, don't overpromise, own up to your failure, and follow-through on the things you say you'll do (and it will be easy to do this if you are honest about what you can / can't do)

Favorite book: 7 Habits of Highly Successful People; the title sounds like a business book but it's really about how to be a better person / friend / parent / colleague / etc

Re: Ask HN: What people skills do you wish you learned earlier in your career?

#3
Don't be an asshole. I can't stress this one enough. I don't care how smart you are, if you are an asshole, your career is not gonna work out.

Try really hard not to be negative, even when there is reason to be. Try not to be openly negative about the company or a particular employee. It's poison for you and your teammates and makes you feel worse.

Don't get defensive when someone makes suggestions to your code (I still battle this).

Don't base your self worth by other people's compliments. They're nice, but the company complements you every time they cut you a check.

When someone does compliment you, the best reaction is a simple, "Thanks!"

The people you work with are called colleagues, not friends. Sometimes it can hop over, but don't divulge personal information to a colleague that should only be shared amongst friends.

Keep your behavior professional, even if the company's culture isn't so much. Also, never get drunk at company parties.

Re: Ask HN: What people skills do you wish you learned earlier in your career?

#4
post #3

Don't be an asshole. I can't stress this one enough. I don't care how smart you are, if you are an asshole, your career is not gonna work out. Try really hard not to be negative, even when there is reason to be. Try not to be openly negative about the company or a particular employee. It's poison for you and your teammates and makes you feel worse. Don't get defensive when someone makes suggestions to your code (I st…

This is amazing advise through and through. Ticks all the boxes. For many of us we spend so much time at work that we perceive our colleagues as friends. This is a fallacy. I left a job after 15 years and have maybe 1-2 real friends out of that time.

Drinking at company parties is so on point. If you need to drink a lot, make an appearance at the party and go drinking with trusted friends after.

Re: Ask HN: What people skills do you wish you learned earlier in your career?

#5
No one is thinking about you as much as you are. At the end of the day, people are reacting to their own feelings, values, and ideas as much or more as they are to anything you said. Taking yourself out of the debate - no matter how personal it feels - is always a good first step.

Re: Ask HN: What people skills do you wish you learned earlier in your career?

#6
The Four Agreements[0] is one of the best "user manuals" for how one should live life, both work and personal:

-Be impeccable with your word.

-Don't take anything personally.

-Don't make assumptions.

-Always do your best.

[0]https://www.miguelruiz.com/the-four-agreements

Re: Ask HN: What people skills do you wish you learned earlier in your career?

#7
How to manage expectations.

That communication is incredibly important.

That the higher up the org chart someone is the busier they are. So what you spend 40 hours a week thinking about they might not spend 45 minutes thinking about. So over-communicate and remind them of important information about the project. Because they will forget lots of important details, and things that are glaringly obvious to you won't even show up on their radar.

How to sell.

Re: Ask HN: What people skills do you wish you learned earlier in your career?

#8
Not everyone responds the same. I hated when people would use fluffy language: "would it be okay if you could do X?" Dammit...just tell me to do X. I know you're not really asking me you're just trying to be nice for something that has to be done.

Well... turns out just because I like to hear feedback or orders directly, doesn't mean everyone else does. Part of why your manager treads carefully is because they have to try and create a shared language across your whole team (and really good managers know how to talk to each of their directs because they know exactly what kind of tone is effective for each of them).

Not everyone is the same. Understand that everyone likes to be treated well, but the way you do that is different. Empathy is an extremely underrated skill to have.

Re: Ask HN: What people skills do you wish you learned earlier in your career?

#9
post #3

Don't be an asshole. I can't stress this one enough. I don't care how smart you are, if you are an asshole, your career is not gonna work out. Try really hard not to be negative, even when there is reason to be. Try not to be openly negative about the company or a particular employee. It's poison for you and your teammates and makes you feel worse. Don't get defensive when someone makes suggestions to your code (I st…

Unfortunately assholes often do make it to the top...

Re: Ask HN: What people skills do you wish you learned earlier in your career?

#10
An old saying among musicians: "Be careful how you treat people on your way up, because you'll meet them again on your way down."

Compliment other people and good ideas.

I've become conscious about things like mansplaining and talking over people.

Don't let technology get in the way of human interaction.

When you do something offensive (it happens, even if rarely), apologize.

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