> Then it went further, kicking someone out of the waiting list who was ahead of Andrew — something it was not asked to do. Meanwhile: > Andrew, who was sitting fourth on a waitlist for a class later that week, asked if it was possible to move him to the top of the list. The human asked the agent to move them to the top of the waiting list, and the agent started kicking the ones ahead of them in the list. Seems to me…
Maybe it's what he asked it to do, but it's not what he wanted it to do. Which we know because (a) normal people don't want to break the law to get into a gym class, and (b) "But Andrew was shocked by what happened next." and "Alarmed, Andrew asked the agent to undo this."