Viewing profile — zelandiya

Great job guys! Nice to see one solution that covers many different types of potential security threats.

Wow, this is super helpful, thanks! I will check out these resources.

Cheers!

This is a really interesting point. I think what you mean is operationalising the analysis. We let customers decide what those actions are and then provide integration to help this…

Thanks so much! Appreciate the kind words. :)

Thanks for pointing out! Bloomberry has some useful themes, yes, it does look similar. Good to know they exist.

Thank you! Our pricing is custom, it's a subscription model. A monthly report is quite a common use case. We have a Zendesk but not yet an Intercom integration. Happy to talk furth…

Thanks for your thoughts! Definitely sounds like an interesting thought to explore. I like to think about ML in terms of how children learn language: through observation in their e…

Thank you! Yes, there are many applications beyond customer insights. We are dabbling into these also. What's your company?

No, not currently, but maybe in the future.

Subthemes are basically more specific versions of the themes. Check out an example on our Twitch demo: https://demo-twitch.getthematic.com/#!/demo/main/dashboard/2... You will see …

Good question! Accuracy of themes is subjective. We run several studies where we used opinions of several people on what the themes should be and then compared the overlap between …

Thank you! No training data is required to use Thematic and customers don't need to tell us what they want to find in the data. Hence we say "unsupervised". And yes, we extract syn…

Hi! I’m the CEO of Thematic, http://www.getthematic.com . We analyse customer feedback to tell companies how to increase customer satisfaction and reduce churn. We are one of the h…

Hey Shahary, thanks for the feedback. Don't have such a plugin, but we do have integrations with Zendesk and SurveyMonkey. We can analyze pretty much any dataset with text fields. …

Hi! I’m the CEO of Thematic, http://www.getthematic.com. We analyse customer feedback to tell companies how to increase customer satisfaction and reduce churn. We are one of the ha…