Viewing profile — zammitjames

That’s a great point! While we do our best to simulate an identical case, if the agent responds differently, our focus is on whether the key evaluator or goal for that replay set p…

We help capture discrepancies between your transcription model and errors in order to effectively calculate a Word Error Rate (WER) as part of your evaluation process. Post-call tr…

Great question! Roark is named after Ted Roark from Chuck — both of us (Daniel and I) watched Chuck a lot growing up, and the name just stuck with us. No deep meaning, just somethi…

Thank you!

Great question! Most teams deploying voice AI do have testing and QA flows, but they’re often manual, brittle, or incomplete. Unlike traditional software, voice agents don’t have s…

Great question! There’s been a lot of movement in this space, but most existing solutions focus on simulation-based testing—generating synthetic test cases or scripted evaluations.…

Appreciate the feedback! To clarify, Roark isn’t handling authentication itself - it’s a testing and observability tool to help teams catch when their AI fails to follow expected s…

Thanks, Jan! Would love to hear more about what you’re working on! Just sent you an email.

Appreciate the feedback! Completely agree - authentication should be handled at the system level, not just in prompts. This demo is meant to showcase how teams can build test cases…

Hey HN, we’re James and Daniel, co-founders of Roark ( https://roark.ai ). We built a tool that lets developers replay real production calls against their latest Voice AI changes, …

Would anyone here use a platform that would centralise all your smart devices (irrelevant of brand) on one nice dashboard that would let you automate actions based on event trigger…

Thank you so much for your tip! Maybe I should have shared this instead: https://www.youtube.com/watch?v=1QDZJcnLATI

thank you!

Hi! Thanks for your feedback! We'll get right on it :)

We're a young startup from the islands of Malta focused on creating the best possible experience to help artists from all over the globe to collaborate using just their phone. We r…

Kwaver - Change the way music is born. - Music Collaboration App - https://kwaver.com

We're a young startup from the islands of Malta focused on creating the best possible experience to help artists from all over the globe to collaborate using just their phone. We r…

We were part of the Early Access Program for the expanded Firebase and used it to build our music collaboration app Kwaver. With the new features, they did a nice job of collecting…