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The Imposter - maybe not inspiring but an amazing documentary.

Nobody else read this as a joke? I read it as a joke (and a slightly racist one at that).

I second "Getting to Yes" - love that one.

Neat app! So this is specifically trying to measure a customer's satisfaction with your customer service (not their satisfaction with a specific product or the sales process for ex…

I think this is an OK list of tactics but figuring out what works for your market and your offering and your target customers is where the magic really happens.