Viewing profile — vilpponen

Here's their official blog post on the announcement: https://www.hackerone.com/blog/The-best-security-initiative-...

"Given the choice, I'm sure most rational businesses would prefer the uptime over the credit." How would you propose to compensate with uptime (if I've understood correctly)? Inter…

If I've understood your situation correctly - then yes, this would be an issue that is covered by our SLA. Our customer data is actually hosted on two separate storage backends for…

I would definitely buy a car if they advertised it to never break down - if the compensation on the promise would be good enough! But seriously speaking, a 99.99% SLA is not more r…

Thanks for the comment! A 100% SLA is actually a promise of future uptime. Nobody can of course guarantee their uptime, no matter what the SLA percentage. Thus, the company include…

Thanks for the comment. I work at UpCloud so I'll chip in my 2c on the issue. Your description of "how much money providers are willing to risk" is a great way to approach this. Wh…

Full disclosure: I work at UpCloud, a cloud hosting provider and I think business in this industry day and night. One thing that gets overlooked in almost all comparisons is the pr…

Hey, this is the GM of UpCloud. Feel free to ask me anything or e-mail me. You can find my e-mail from our company page under contacts.

I used to work on ArcticStartup with Karri Saarinen for several years. Grew to respect his views on simplicity, beauty and function. Congrats gents on the latest developments!

Naturally the user is always responsible for the purchase he/she makes. However, if I (OP) make my selections and need to re-enter some information based on their request - I don't…

OP here. They haven't refused of a refund per se, but since I am unable to reach them with the second request - it is comparable to "let's leave this be and maybe it will go away".…

We offer completely scalable hosting at UpCloud. You get to choose your CPU, RAM, disk space and bandwidth is billed by the actual traffic. So I wouldn't call it a technical thing,…

Disclaimer: I work for UpCloud, also a cloud hosting company. This is a great question. Something I've been thinking about a lot is also the benchmarking of redundancy and the prot…

Thanks for the honest feedback! We're going to be benchmarking ourselves against other providers on Serverbear and CloudHarmony, for example, in the near future.

Thanks for the suggestions! We will be adding service areas later this to North America and Asia. For our SMS delivery, we use an international provider - could be that Google uses…

Well said, sir. The only thing I'd add is that few people/companies want to carry the risk of paying the fixed sum for 36 months. If this is not an issue, then your own equipment i…

Thanks for the comment. Haven't signed up for Digital Ocean my self, but applaud them for the prices they're offering.

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