Viewing profile — timqin

Happy to help here. This is where we get into the complex world of points. So with United, you're going to have a very hard time finding a first class flight for Zürich to Atlanta …

No worries at all! I totally understand your point. We do have an answer for that based on our insights.

mmhmm. That shouldn't happen. Could you let me know where you are seeing this? Because I just did a quick search and didn't see that transfer option in the flight details.

Let me know if you have any questions or feedback in the future

Thank you!

So, if you're only booking economy flights, there could be a cash where the 25% points back makes. But we boil it down, Amex offers 1 cent per point and with the 25% back, you get …

Thanks!

None taken! We're focused on speed and providing the best travel product to our users so they can save time/money. Like PG says, only raise money if it will accelerate your growth.…

Definitely possible. There are a lot of mispricings for cash fare flights

I get it. So we categorize any mixed fares by the highest class. We do offer a premium percentage filter to sort based on the percentage of the itinerary in business or first class…

Yea, I've noticed that airlines categorize mixed cabins differently. Appreciate the feedback. We need to add a tooltip to the premium percentage slider.

Yes, but it's a push and pull. Short term vs. long-term. If you devalue your points too much and make them too hard to redeem, then consumers won't want your miles. Also, if airlin…

Good question. Can't get into our secret sauce on a public forum, but can say we are working on addressing those limitations

Got it. I just checked and don't see it on Roame live search. 80K points booked via AA and including JAL leg to Tokyo, sounds like a JAL First Class from SFO to Tokyo saver fare wi…

I get it where you’re coming from, but points travel could actually make air travel more efficient by helping fill capacity on planes. Airlines would otherwise be flying planes wit…

Thank you! We believe that we are ultimately beneficial to the airlines because we increase the value of points and bring airlines, especially non-US airlines more US customers. Wh…

I'm not sure about the tax implications of Canadian tax residency, but we do cover Air Canada Aeroplan, so as a Canadian, you would be able to use us for Air Canada.

We have that on our list to add! Would require also pulling in the matched cash fares

The biggest lesson is that design and UX is everything for a consumer product in a new category. There is already a lot of education needed with points redemptions, so any small ch…

Thank you for help out

Thank you! On the European side, we do support Flying Blue (Air France & KLM), SAS, and Virgin Atlantic loyalty programs.

Hope our tool serves your needs! So Brex only has 7 airline transfer partners right now, so results where Brex points can transfer to will be limited depending on the routes you ar…

I don't have readily available hard data, but flying first or business class is glamorous and an aspirational luxury product. I believe the reason why the average consumer wants to…

So this is an interesting question because there isn't a clear cut answer. The airline industry is fragmented globally, there are tons of national carriers. And each airline team h…

Thank you! If you have any questions, please let me know