Viewing profile — the_jc

Having worked at Apple for a large chunk of the last decade, I'm not sure that Steve Jobs is necessarily all that integral to their continued success. Certainly, Apple will never b…

I blogged about my experiences both in Apple Retail, and in "corporate" Apple for a number of years. Eventually I took it all down, though not due to any pressure from the company.…

On an unrelated note, your blog renders broken on the iPad; scrolling down the page does not work.

I was working for AppleCare at the time this was written. AppleCare management saw a huge uptick in calls from customers curious about how to carry such an (at the time) odd form-f…