Viewing profile — terrym

I agree with you, but I don't think that's what's happening here - the main content of the article is about an interesting and remarkable approach to customer service from a compan…

I'd agree with you if this were just a link to a local news story covering the event, but since the bulk of this article is an anecdote about two ways of doing customer service -- …

Haha you just reminded me that we used to do this same trick for tribes 2 at a friend's house. We'd play online, too, so every time the map changed on the server, we'd have to run …

Since it involved a group of people doing it, you can't really know what the true motivation behind it was -- but I think removing the otherOS functionality simultaneously gave the…

I don't, but if you want to have the holiday theme, you could always set it manually to #BE2828.

I've always liked the way flarp looks ( https://github.com/mikecrittenden/flarp-gedit ) . It's light on dark, but using colors that are easier on the eyes than plain white-on-black…

That works. I think the key is having a solid introductory paragraph that explains what the product is, the tagline can only say so much.

No problem, glad it was helpful! The best thing for people who don't want to watch a video might be just some screenshots of the different states of the list: compacted, expanded 1…

Interesting product idea - could use a bit more explanation on the homepage (maybe a paragraph of explanatory text?), the video was nice but a bit hard to take in (fast paced, talk…

Was looking for it too, found it: http://www.pagerduty.com/docs/api/api-documentation took a while, though -- in my opinion, a link to the API documentation is important enough to …

Moving from "click to enable technology that usually contains annoying video and sound" to "click to enable video and/or sound" is a better approach, in my opinion. That way if som…

I think your intuition is correct - that user contributions generally follow a power law, so when you randomize 1-to-1 interaction among all members, the likelihood of a person in …

Something like this: http://aidacase.com/keycase-folio-deluxe-with-built-in-keybo... might work for you eventually, though it may seem silly. I think the difference in this is that…

I think it's also people who are scared of subjecting themselves to criticism, so they have to criticize others who share what they perceive as low-quality material that gets posit…

While I guess the popup is better than nothing, seeing a window.alert anywhere usually brings up negative connotations (at least for me). I'd just add some text disclaimer on the s…

Well one advantage the print view has is that it's at least centered, whereas the normal view is off to the left. Though this only makes a difference on higher resolution screens a…

Hmm, you can try this submission if you haven't seen it - http://news.ycombinator.com/item?id=1041820 . Check out the comments for it, too, since there are a lot of suggestions to …

I've noticed this too - I think it might be a combination of this site's large commment width (up to 85% of screen width) and higher resolution monitors leading people to subconsci…

Doesn't every comment start with 1 point, though? People trying to game the system could still do so simply by commenting a lot (maybe on older, less visible submissions that won't…

Good for you guys, especially starting out not running at all and already looking to do a 5k. I just did a 5k in them last week and it felt great - I picked the shoes up in august …

How many companies sell suits vs how many companies sell barefoot running shoes? I mean, if you had to write an article on this subject, who else would you mention? I guess you cou…

It's likely you keep seeing the brand because they were the first to market, and everyone else has been so slow to follow that they're the only serious game in town right now. That…

I think this also has to do with more people underestimating the trend you refer to than overestimating it. I think what this means is that because of the pace of technology, we ha…

I remember watching a video of a talk you gave at startup school 08 and near the end during the Q&A, you said something to the effect of "we fund what people apply with, which usua…