Viewing profile — srikrishnan

Look forward to it too! Would love to have folks try out both our tools while they are here. Since we have attention of folks who want to do better onboarding, some cool resources …

Believe it or not, I've been pitching this to them since 2013 :D. Finally. It was a broken experience to submit an issue in the app and then converse painfully over email. In fact,…

I run a "inbox for your app" product (plug: www.konotor.com), and I must say a lot of people end up using it as a way to request Happy customers to leave ratings. Nothing wrong in …

I had twitter's 2 factor auth set up. Guess what? I was once logged out and couldn't login again. It just stopped working. I enter the code I receive over SMS and I go back to the …

"companies sit around trying to figure out what customer charges they can get away with" That is so true! I used to work for a US telco and I've read all the stories about the "mys…

Super! Will write some tests and share :)

Totally agree that word's review functions are really simple. Which is why even all legal/contract documents are exchanged back and forth between companies in Word today. The hassl…