Viewing profile — shay

YES, exactly! Perfectly said.

Great points re: hardware (especially Doxie, which took scanning to a friendly, one-button experience). I'll check out Ableton live. Thanks!

A buddy of mine suggested I post to HN, so here goes. I'd love to hear your thoughts -- or other examples of new products that had/have a UX optimized for the first-timer...

People who are actively looking for work -- and especially those who haven't yet built up a solid network for referrals -- will increase their chances of making it through the prim…

/Warning Sign #1: Disrespectful or Abrupt/ I've found that people who email with no explanation or "sell" of their own but just immediate, terse requests like "What are your rates?…

Finding this is hard, especially because we non-techies are likely on a learning curve when we're having substantive discussions with you about the evolution of our product. But I …

I agree with weego that the place to start with user experience designs is with THE USER. Describe these (assumed) primary and secondary players that support whatever business and …