Viewing profile — rrwhite

It seems that smartphone ownership (which is steadily increasing) is more of a factor of age than income (though both are a factor): http://www.nielsen.com/content/dam/corporate/us…

And how does your request play out? We halt any technological improvements which would result in lost jobs. Is there any historical precedence for such a thing?

You may not but the NY MTA does: http://en.wikipedia.org/wiki/Automation_of_the_New_York_City...

Exactly. Customer service jobs are actually increasing in pay and sophistication because there's less overall work to be done but what's left behind after automation is more comple…

You're spot on with that thesis. Automation is inevitable. How we react to it is what's going to matter. I tried to encapsulate that here: http://rrwhite.com/on-the-inevitability-o…

Which is why I talked about the concept of basic income. I don't know the answer but people are arguing about whether automation is good or bad which is irrelevant. These jobs will…

Wow. I hadn't seen that at all. That's simply reflective of the enterprise-focused path they've been on for the last few years. Micro-ISVs and SMBs don't pay real money for communi…

Yeah I could do a whole other article on how we shifted from minimizing friction on the sign up form to actually increasing it. If it's too easy to sign up for your service it's ha…

Contacted them about fixing the images. In the meantime here's a PDF version with them: https://dl.dropboxusercontent.com/u/28/UnSexy-PricingforConv...

My assertion is that you should provide severance in all cases. I chose to attack the most contentious case (poor performance) where one might think not to provide it to prove that…