Viewing profile — prateekdayal

SupportBee • California • REMOTE SupportBee is the easiest way for companies to manage their customer support emails. While staying close to an email like experience, SupportBee gi…

SupportBee • California • REMOTE SupportBee is the easiest way for companies to manage their customer support emails. While staying close to an email like experience, SupportBee gi…

Having run a music site for 7 years or so I am not surprised. We started before Soundcloud and created a very engaged community for musicians that many paid for. However I never un…

Thanks for pointing it out! Fixed.

SupportBee • California • REMOTE SupportBee is the easiest way for companies to manage their customer support emails. While staying close to an email like experience, SupportBee gi…

hackerstreet has lost it's relevance and it's not really maintained anymore. I plan to shut it down sometime soon.

Hey cabalamat! We will be rolling out our next version in a couple of days which will have different options for showing the updates. One of them will be to embed an inline widget …

Hey coherentpony! This is a direction we want to pursue. We will be adding this very soon (and let you pick between a few styles). We have some big ideas and this is just our MVP. …

Thanks for pointing this out. It was supposed to be 1,000,000. We have fixed it now.

Do you have anything specific in mind that you find missing? We just launched and we are hungry for feedback to improve. Also, we have a JS API that lets you customize quite a bit …

Thanks for checking it out. We show updates only if there is something new since you last visited so you will not see the widget on every visit. Also, if you don't want to see it a…

Thanks for the feedback aaronbrethorst. We just rolled out the public beta - https://twitter.com/prateekdayal/status/338902263802236928 and a friend enthusiastically posted this to…

Funny thing is that people simply go out and post their un-informed opinions and write off the work that people (moderators in this case) have been doing for years to keep HSI heal…

> people (maybe) known or close to the owner of domain/forum rule Any examples of this behavior? Who is currently ruling HSI? I would be very interested in hearing more on this.

It works pretty well on Android too. We tested both on iPhone and a few androids (lower end/higher end). It might work on other phones too but we did not test it out.

We love remote working. We have the right processes and tools setup for this (campfire/pivotal/github/BDD and the right mindset). Checkout our product at https://supportbee.com and…

It is also pretty awesome that Naval tries to help out startups outside the valley (and outside the US). In fact, not just Naval but other people in the team really want to help st…

We have been using Swiftype at SupportBee for searching the help docs - https://supportbee.com/helps . We still use ES for core application search (tickets etc) but for things like…