Viewing profile — pranavrajs

Chatwoot is an open-source omni-channel customer support solution. Today marks a year since the initial commit for Chatwoot’s resurrection as an open-source project. It has been an…

Thanks :) We started off with a theme which is using Bootstrap and the illustrations are created by mixing humaaans.com characters with undraw.co illustrations. The font we used is…

There are a couple of things which I can tell, most important is that we were naive and we were not patient enough to see the project grow organically and reach the users and find …

I agree. I assume having a hosted version of tools like CRM or support desk would help in getting better at maintaining the privacy of the customers.

Thanks for the kind words. Please see my response below. > do you have a way to author FAQs Right now, we don't support it. We have FAQs and a documentation website in the pipeline…

Hey, thanks for letting me know. I will fix it soon :) Looks like I forgot to add the action on the hamburger button.

There are no other organizations which are using the project other than us. We use it on our homepage chatwoot.com and for our Facebook pages.

Founder here, Chatwoot is a customer support tool for instant messaging channels which can help businesses provide exceptional customer support through their websites or social med…