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They definitely need a senior executive to stand up and say, "The Customer wants us to be transparent in billing, fix that now." Then they need to start a team dedicated to finding…

Well, safety features also benefit the people who ride in your car with you, and those people weren't necessarily involved in your purchasing decision. There's a happy medium somew…

Unfortunately, modern regulations forbid manufacturers from easily making a "dumb car". For example, backup cameras are required in new cars. It's the same deal with avoiding wire …