Viewing profile — on-call_guy

Ok great. will take a look

Ok, thanks. Is there a limit on how many alerts we can get in this Slack report?

Interesting. How is it different from PagerDuty offered integration with Slack? We can get notifications from Pagerduty right?

Hello, Is there a way to download on-call report with incident summary from Pagerduty? I know there is a expensive version under "Digital Operations" plan which allows more inciden…

Yep, we do this in our team too (day time only though) and call it as "on-call buddy" for first couple of rotations.

I see...how does it really work though? Like if I am on-call for this week- would it show all my alerts in one place and then allow me to take some kind of actions? How does it sol…

Got it. I wish there was an up to date service level owner identified which will then reduce this to just a lookup and tagging. I have seen few engineering teams in other companies…

Yeah, JIRA could be handy and useful though you need to create tickets for every tasks with a rigorous monitoring with other backlog and story items.

Thanks for the link. It doesn't have much details. I have signed up though. Looking forward for getting more details about the solutions.

lol...yeah we have that established within the team now. But still a challenge to find out a right contact across teams at 3am in the morning if the issue is from another team. May…

I agree they can be improved. But they are not one-time activity. It should be a continuous process in order to really be efficient. Also every on-call person needs to be diligent …

Ok...Would love to know more about what is out there. The problem with current alerting solutions like PagerDuty, they are every extensive in terms of what they offer (scheduling, …

That's great. I think one of the issue in our process is we use wiki for on-call summary/hand-off notes. That's not ALWAYS very helpful as it has a dependency what engineers add to…

Yeah, I must agree it is a cultural issue at some extent. But honestly the on-call my current company is quite demanding. So during the on-call week, though engineers try to improv…

Thank you. Its a great point and totally agree that a good management plays a big role in making life little easy. We did raise it to our management. But one of the limitations fro…

Hi Folks, Being on-call has been one of the most painful part of my job as a software engineer now a days. There were a lot of stressful weeks I had spend with completely demotivat…

Looks great