Viewing profile — lynchdt

Irish accent appears to break it.

I mostly agree with this. If you observe the KPI set used to run support teams, especially with large inbound you will see NPS used as a proxy for quality of resolution but folks m…

I mean sources of incoming work, could be a quick question, an ask for something, automated alarm or a bug. Slack makes it super hard to stay on top of this and systematically tria…

I work mostly with Engineering teams, and consider slack inbound a pathology. Slack is great for collab in places, but it’s not a strong way to manage inbound, IMO. The teams I’m r…

The best advice I can give is don’t treat it like an irreversible fork in the road or a path that won’t ultimately make you a better engineer. Find the right environment and give i…

Yeah, it’s really hard to be overly critical. You could argue the government did its civic duty here, public sentiment was overwhelming in favor of reduced restrictions. Unfortunat…

Also Irish. +1 on your assessment here. The virulent strain narrative was peddled by the Irish government who went against medical advice and tried to deflect blame. The evidence d…

I didn’t leave voluntarily, miss a lot of things but I absolutely don’t miss this.

I’m surprised this book didn’t come up sooner, it’s a fantastic book. To my knowledge the only book mentioned here that takes the time to define technical leadership and present mo…

This is the crux of it. Even to a well calibrated tech recruiter, the resume reads thin on substance.

Maybe I was a little terse in my response. Humility often comes hand in hand with a growth mindset and a real eagerness to learn. Not hiring for that limits the long term upside of…

Some perhaps unsolicited advice from a hiring manager in a company very similar to the great ones in which this writer was unsuccessful. - Rare programmers won’t identify themselve…

That's great context, thanks!

This is a pretty cool idea, so I signed up and eventually got... 'report will be ready shortly' Would be great to have a lot more context on what this means.

2200 on food per month, utter nonsense. 380 on baby kit per month for children in preschool? Nonsense. Recently moved to SF with family of 4, combined income of about 130k less tha…

This us utterly hypnotic. Nice work.

So the 'Daily Mail' makes the front page of HN. Interesting times.

We tried Evernote for business in our office for around 6 months. The sharing and communication feature-set was really bad. In a shared notebook we ended up with 'conflicted copies…

Nice job man, this is some great work for somebody your age. I know 'senior engineers' twice your age who couldn't write these notes, nevermind code it up. http://acuman.us/about.t…

Nice work, this is great stuff.