Viewing profile — lawrjone

I work with Johanna (author) on the incident team. It’s been pretty cool watching this roll out, been particularly great that I’ve barely had to think about the replicas when worki…

We have found similar when plugging GLM 5.2 into actual benchmarks in our product. The open-source models are really dialled into the public benchmarks, until you try them in conte…

Most companies have legal agreements called "Zero Data Retention" with these providers that bans them from storing any data that you send them (we are one of those companies). The …

I'm on the team who built this, I don't understand how you think these would be used. We need to use a b-tree index to give us ordered results that we then filter by the bloom colu…

We use CC to power some of our code features and override this setting so we can provide our own attribution. So there are several legit reasons to permit this.

Ah that's fun, glad we could help them out here!

I hadn't come across GPTZero before and wondered if it worked. Just testing on a sample of my blog posts (I do one each year) I got a 100% AI generated mark for a post in... 2022, …

This is my colleague Mike’s write-up about using bloom filters to make our list alerts endpoint much faster for filtering and pagination. In a past life I’d struggled a lot with a …

Am one of the engineers who responded to this incident. Lots of lessons to be learned, was a painful Monday. Happy to have fixed up a bunch of these issues already though.

I'm one of the engineers at incident.io, so thanks for the mention! But yes, when we first started the majority of our customers bought us for incident management and used PagerDut…

We've been testing GPT-4.1 in our investigation system, which is used to triage and debug production incidents. I thought it would be useful to share, as we have evaluation metrics…

Always makes me laugh when people pick company names that are domains and spend their life fighting incorrect capitalisation. I work at incident.io it's a daily struggle.

Author here, thanks for posting! Would be interested if anyone else sees these dynamics playing out. It seems there’s a really powerful combination of larger players starting later…

Urgh, alongside Opsgenie shutting down that’s a lot of people whose paging solution has just EoL’d.

It’s an alerting/incident response incumbents thing. Ask anyone how much PagerDuty/Opsgenie have improved in the last decade and you’ll have the answer! There’s a first wave of inc…

I work at incident.io and we’ve had to help a number of our customers who were affected by this. While Atlassian frame it like you can migrate, there’s no official migration story …

This really sucks, that is rough. When you’re buying from a company like Atlassian you don’t expect this to happen really. The writing has been on the wall for a while with Opsgeni…

I mean, AI is just matrix multiplication, amirite? Pretty reductive argument honestly. AI services mean that a lot of AI operations are 'just HTTP requests' but it doesn't mean the…

I'm the author of that MacBook blog post. I wouldn't say it was a waste of time, in that it helped us feel very confident about the ROI for upgrading, and the results have been rea…

I wouldn't say this applies to cloud providers, they have a very different business on their hands. But for SaaS in general I think the trend is noticeable? Twitter led the way wit…

I'm not totally certain you can attribute it to this. I know there's a bunch of work going on to migrate things into Azure after the MS acquisition but it feels like more of an ind…

The industry made a general decision after ZIRP ended to deprioritise availability after years of historic levels of engineering investment. It's no surprise we're now feeling thos…