Viewing profile — kevinmireles

What can I say but it's a Dilbert World :)

Good UX is about making it difficult or impossible to do the wrong thing and easy to do the right thing. Organizations shouldn't make you have to know all their different sites to …

The concept of Chief Customer Experience Officer is definitely growing. What I've seen is usually a director, rarely a VP, whose role is to drive a consistent experience across the…

As a writer, software product manager and dad who is trying to encourage his girls to learn to code, I really enjoyed the post as it highlights the similarities between programming…