Viewing profile — kevingibbon

My company has used them before. I thought the same before using them. However I was surprised the level of talent they have. For a super senior dev the context that you need for m…

Azure in REAL plain English: Microsoft AWS

I really wish it was that easy. We have tested a bunch of different things and there is no solution that works 100% of the time. For example.. there is no standard fragile item. A …

We do not use shippo for this product.

For this new product, no. We use a ton of different technologies to make different parts of our business work. We prefer to focus on solving consumer + smb pain points vs owning th…

thanks for the feedback. With this new label product you can package your items yourself and print the labels. You get a final price in app/web before purchase. With our pickup/pac…

it really depends on a number of things. Fedex and UPS proximity play a part but other things like availability of a suitable warehouse in a reasonable amount of time is more impor…

We break into a city starting in a tight geography and expand outwards. We don't consider Berkeley or Oakland as new cities as we can provide service from one warehouse. We will be…

You can select 'shipping options' and get a quote in there. We are continuously A/B testing every interaction and hiding the price in a sub-menu helped across the board.

yes

I used to be a very successful eBay power seller. I knew the pain-point myself very well. Wanted to solve it for others.

This is exactly the service we are offering to everyone (SF only now, NY in oct) who doesn't use Amazon fulfillment. The things we are doing behind the scenes to aim for cheapest/f…

We are launching NY in October. Then looking to stamp out cities as quickly as possible. We have the barrier of a warehouse in every city + packers but just like anything once you …

not true (disposable income SF dwellers). Using our service will be cheaper than doing it yourself. As we create custom boxes (reduces weight and size) and choose the best carrier …

USPS priority. If it is Their price point can't be beat for < 3 lb items domestically.

San Francisco and launching in NY early Oct. Signup for NY access on our site now. We do both. The benefit to not using a 3PL (Amazon logistics or other services) is that we don't …

No. Our service will pickup from your location at the point you need to ship.

yep.

Absolutely not true. As the article points out we actually make our money from the price arbitrage between retail and our discounted shipping price. The $5 covers the pickup of an …